Customer Care

[ScrapHappy]

Went to the post office to ship my return and the numbers were smudged and it couldn't be scanned.  What should I do?

[Janey2]

I had a return recently and the post office could not scan the label. I went to the order and printed a new label. Very annoying because I had to go to the post office twice.

[Kachina624]

Hand-write your own return label on a 3X5 card.  The return address depends on where you live; they're listed in the CS section.  Go to post office and pay yourself to send it.  Just be sure they don't charge you for a return label.

[Jk9]

I agree with @Kachina624 and @Janey2 .  Just reprint a label and send.  

[RespectLife]

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@ScrapHappy wrote:

Went to the post office to ship my return and the numbers were smudged and it couldn't be scanned.  What should I do?

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@ScrapHappy 

What you should NOT do is go to the PO again!

Reprint a label as suggested.

Go to USPS.com.....schedule a FREE pickup!

You get a conf number for the request.

Put it out for the postman

You get another email when they pick it up!  Two conf receipts that you returned it.

With the cost of gas these days, you do NOT need to go to the PO at all.

I would also suggest you contact EZ returns.  Give them the order info in an email.

Tell them what you want done...your exchange will ship out within a couple days.....your credit will be WAY faster.