Can Not Return???

Puzzle Piece · ‎06-29-2010

I ordered a jacket and would like to return it for a refund. However, I read that I cannot return it and would have to call Customer Service for any other information. HUH????

Customer Service just re-loops me back into the menu which isn't customer service so I can't talk to a representative.

I have always been allowed to return things when I needed to.

A return packing slip was not in the delivery either.

What can be done?.

Never Forget the Native American Indian Holocaust

MezzieStarr · ‎10-28-2012

@Puzzle Piece If it was a blowout clearance item they cannot be returned. Look at your item's listing and see if it has this posted under the item title:

These items are "all sales final - no return"

kaydee50 · ‎02-07-2011

When I see big price reductions I always read the description carefully. I have come across "cannot be returned for exchange or refund" more frequently.

Buyer beware. I would donate the jacket unless it's defective then I think it can be returned.

Venezia · ‎03-09-2010

@Puzzle Piece - Strange that a brand new poster (different thread) has also posted the same thing. Ordered a jacket, can't return it. See that thread for more information.

As posted above: "Blowout Clearance Price" means no return, no exchange unless the item is defective or you were sent the wrong item.

It's not a new concept. The Blowout items are under a separate section and the heading banner states the terms pretty clearly.

"What can be done?" Nothing; either donate it or sell it on eBay (or similar site).

"" A little learning is a dangerous thing."-Alexander Pope

elated · ‎06-09-2010

@Puzzle Piece wrote:
I ordered a jacket and would like to return it for a refund. However, I read that I cannot return it and would have to call Customer Service for any other information. HUH????
Customer Service just re-loops me back into the menu which isn't customer service so I can't talk to a representative.

I have always been allowed to return things when I needed to.
A return packing slip was not in the delivery either.

What can be done?.

Go online chat with customer service. You can access the link below.

Trix · ‎03-16-2010

@Puzzle Piece A pointed out, that Blow Out Clearance items are not eligible for return, but if you can reach a CS rep perhaps something favorable can be worked out. QVC has more than one CS phone number these days. I usually call 800-367-9444 if I need CS assistance.

Jk9 · ‎07-18-2013

@Puzzle Piece You can reach Customer Service as I did yesterday. You just have to go through several prompts and listen to the options. I have never had a problem getting through to CS. As others have said, I look closely for return options before I purchase and find that works for me.

If my dog doesn't like you, neither do I.