Customer Care

[pietook]

2 items in the same pkg?  I have a dress and a small LUG wallet to return.  I foolishly threw away the packing slips so will have to print out more.  I will also print out a return label.  But, can they be returned in the same envelope??  Thank you!

[fthunt]

Yes

[Lisa Y]

@pietook     Make sure both returns are going to the same address.  QVC has a few return warehouses in different states.  Check the packing slips you printed. If they go back to the same warehouses, then yes, both can be in the same bag.

[lovesallanimals]

Yes, I do this all the time.  I checked with CS a few times to make sure.  However, you have to send the same type of items in each box.  However, they said not to include items that go to a different address like jewelry, that would go in a separate package.  For clothing and cosmetics I bundle them in one package.  Also, they said to include the unused labels in the box.  I cross them out and put them inside and just use one of the labels.

[pietook]

Thank you for the quick responses!!  I will make sure to check the addresses!

[IMW]

I also note 2 returns on outside of bag.

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@pietook wrote:

2 items in the same pkg?  I have a dress and a small LUG wallet to return.  I foolishly threw away the packing slips so will have to print out more.  I will also print out a return label.  But, can they be returned in the same envelope??  Thank you!

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[grandma r]

Yes, you can return them in the same package.  However, you will be charged 2 return fees if you use the preprinted return label.

[Leelee1123]

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@grandma r wrote:

Yes, you can return them in the same package.  However, you will be charged 2 return fees if you use the preprinted return label.

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Not true . if that happened to you it's an error and you should call customer service.