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Occasional Contributor
Posts: 17
Registered: ‎09-23-2016

Re: CUSTOMER SERVICE GETTING LOTS OF COMPLAINTS - Slow Shipping Once Again

My order placed on Oct 23 is STILL in process today.
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New Member
Posts: 1
Registered: ‎11-06-2019

Re: CUSTOMER SERVICE GETTING LOTS OF COMPLAINTS - Slow Shipping Once Again

This was my first and last time ordering with QVC. It took 11 days for one shirt and 16 for the other shirt. Nice shirts, but really? OVER two weeks to get two shirts? If this is how they work, I'm taking my business elsewhere!

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New Contributor
Posts: 2
Registered: ‎06-17-2010

Re: CUSTOMER SERVICE GETTING LOTS OF COMPLAINTS - Slow Shipping Once Again

TOTALLY AGREE!! And "free shipping" just seems to extend time to us getting our orders! Seems more like a gimmick!! VERY FRUSTRATING!! NO GOOD REASON! Christmas early ordering isn't working at all!! They will lose a lot of customers over this if it continues!! Smiley Mad

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Valued Contributor
Posts: 674
Registered: ‎03-10-2010

Re: CUSTOMER SERVICE GETTING LOTS OF COMPLAINTS - Slow Shipping Once Again

 


@Sunshine45 wrote:

ordered five fashion/accessory items on 10/28.......received today 11/1.

 

ordered two fashion items on 10/27........received today 11/1.

 

ordered two fashion items on 10/27.......received  on 10/31.

 

ordered one kitchen item on 10/27......received on 10/31.

 

ordered three fashion/accessory items on 10/21...... one received on 10/28, two received on 10/30.

 

ordered one home item on 10/21......received on 10/31.

 

 

 

i hope some others are receiving their items in a timely fashion as i have, not sure why some are experiencing extended wait times? hope it all gets moving more smoothly soon for all.


Well you can keep on buying, b/c QVC NEEDS the business.  As for me, I'm done w/them.

BTW, posts like yours doesn't make customers feel good.  No one likes to feel that any company treats some customers better than others.

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Super Contributor
Posts: 336
Registered: ‎04-07-2010

Re: CUSTOMER SERVICE GETTING LOTS OF COMPLAINTS - Slow Shipping Once Again


@ula wrote:

Seems like no matter what they do “wrong”, they Win in the end.

 

They bought HSN, so things can’t be too bad.....monopoly tv channel.

(oops...forgot about evine)

 

Now Sprint and T-mobile have permission to merge, so price fixing 

(or shall I say, “non-competitive” pricing)  is sure to follow.

 

Amazon might as well BUY EVERYTHING and get it over with!

 

 


Speaking about price fixing - has anybody noticed the insane prices on Amazon lately?  Wanted to re-order a hair styler.  The price has gone from 19.99 to 99.99 in one year!  I wish customers would show them who is boss and don't order from these companies anymore.