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05-24-2018 02:01 PM - edited 05-24-2018 02:02 PM
Please check out an order for Muffins , that says "Shipped on the 18th" and has no other info. I have not received this order and I no longer want this order.Please cancell it!.
05-24-2018 02:09 PM
I hope customer service can help you, but it’s been my experience that you can’t cancel orders that are already shipped. Being shipped means it’s already out of QVC’s hands, so that can’t be undone.
If you refuse the delivery, however, the package will be returned to QVC.
05-24-2018 02:09 PM
Instead of posting this in the Forum, why don't you call CS and speak with a representative? Just a suggestion.
05-24-2018 02:49 PM - edited 05-24-2018 02:51 PM
@ilovefall wrote:Instead of posting this in the Forum, why don't you call CS and speak with a representative? Just a suggestion.
I already did,and got no help ! I find I get better help here.
I posted this in Costomer Care section,that is why they are here and what they do!
But thank you anyway @ilovefall
05-24-2018 03:09 PM
@MalteseMomma wrote:
Please check out an order for Muffins , that says "Shipped on the 18th" and has no other info. I have not received this order and I no longer want this order.Please cancell it!.
I am sorry for the delay with your muffins. I will be sending you an email shortly in regards to this order.
Barb
Customer Care
05-24-2018 04:46 PM
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