Customer Care

[weezer111]

LOOKS AS IF YOU DISCOUNTED ITEM # A653692 TODAY.

COULD YOU PLEASE ISSUE ME A MERCHANDISE CREDIT AS I PAID MORE.

NOBODY ANSWERS ON WEEKENDS WHEN THERE IS 5 EASY PAY EVENT GOING ON.

THANK YOU AND HAVE A SAFE AND HAPPY WEEKEND!

[Kachina624]

@weezer111.  You can't contact CS  through the boards.  Use either online help or contact the mods by email at qvcsocialteam@qvc.com.   Ask for a price adjustment  if your purchase was within 30 days and include the order #

[weezer111]

THANK YOU Kachina624.

I USUALLY CALL BUT THEY NEVER SEEM TO ANSWER ON AN EASY PAY EVENT WEEKEND.

WAS PURCHAES IN THE PAST 10 DAYS.

MUCH APPRECIATED AND HAVE A WONDERFUL WEEKEND!

[KathyM23]

• @weezer111   Customer Service answered quickly an hour ago when I called for a price adjustment.  No problem.  Just call 888-345-5788.  I don't wait and listen for the prompts, just push 0 and you are soon connected with a helpful customer service representative.  Yes, even on the weekend since it is Saturday and my call was promptly answered and issue resolved.

[weezer111]

THANK YOU Kathy M23.

WILL TRY AGAIN.

APPRECIATE ALL THE HELP.

HAVE A GREAT WEEKEND TOO!!!!

[ciao_bella]

@weezer111  As Kachina mentioned in her post to you, the QVC moderators here on this board are beyond helpful and will get your problem taken care of quickly.  Again, here is where you contact them via email  qvcsocialteam@qvc.com  You can check back here as well because they keep a close eye on this board and will often post to you here.  

[weezer111]

THANK YOU ciao bella!

ACTUALLY GOT IT TAKEN CARE OF.

I SO APPRECIATE THE HELP FROM ALL OF YOU!

HAVE A WONDERFUL REST OF YOUR WEEKEND!

[Love my grandkids]

@weezer111 Good news. It's nice that you took the time to post an update. 

[weezer111]

I ALWAYS APPRECIATE EVERYONE'S HELP Love my grandkids.

THANK YOU FOR YOUR KIND WORDS AND HOPE YOU TOO,  HAVE A GREAT WEEKEND!!

[Spacrazy]

@weezer111  I just hung up from talking with CS and they handled two AD problems I have been having. My issues were convoluted but "Bob" dug into them and found a solution and was extremely courteous throughout the process.