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12-02-2021 02:10 PM
I KNOW EXACTLY WHAT YOU MEAN REGARDING BETHLEHEM LIGHTS. MANY YEARS AGO, I ORDERED A WREATH AND THE SMELL OF THE WREATH WAS SO RANCID THAT I SPRAYED IT WITH PERFUME. I DIDN'T ATTEMPT TO SEND IT BACK TO QVC, AND I FINALLY ENDED UP THROWING IT AWAY. THERE WAS NO ONE TO CONTACT REGARDING THIS PROBLEM WITH THIS WREATH. I WILL TELL YOU ONE THING, I NEVER, NEVER, NEVER ORDERED ANYTHING THAT WAS A BETHLEHEM PRODUCT, AGAIN!
12-02-2021 04:34 PM
@little missy wrote:I KNOW EXACTLY WHAT YOU MEAN REGARDING BETHLEHEM LIGHTS. MANY YEARS AGO, I ORDERED A WREATH AND THE SMELL OF THE WREATH WAS SO RANCID THAT I SPRAYED IT WITH PERFUME. I DIDN'T ATTEMPT TO SEND IT BACK TO QVC, AND I FINALLY ENDED UP THROWING IT AWAY. THERE WAS NO ONE TO CONTACT REGARDING THIS PROBLEM WITH THIS WREATH. I WILL TELL YOU ONE THING, I NEVER, NEVER, NEVER ORDERED ANYTHING THAT WAS A BETHLEHEM PRODUCT, AGAIN!
@little missy So far it's just crickets from Bethlehem Lights (no reply...yet...to my request for their Care & Use Instructions that I requested) and QVC Social Team just referring me back to BL saying "the item is over a year old, no warranty.) I will walk away from The Q if necessary. It's the principle. No one likes to be ripped off.
12-02-2021 07:17 PM
I also had bad luck with BL. I bought a pre-lit wreath and, after two years, many lights were out. And they weren't the kind of bulbs that could be removed and replaced. I ended up removing the light string and the battery pack, and using the wreath - unlit - for a couple of years. No more BL for me.
12-02-2021 08:31 PM
@ValuSkr wrote:I also had bad luck with BL. I bought a pre-lit wreath and, after two years, many lights were out. And they weren't the kind of bulbs that could be removed and replaced. I ended up removing the light string and the battery pack, and using the wreath - unlit - for a couple of years. No more BL for me.
@ValuSkr I just posted on another Forum that QVC finally stepped up and made it right. It took a few days and emails back and forth, but this fellow was able to resolve the issue quickly and was surprised it had even gotten this far. He emailed me a prepaid label, told me to send the wreath back, and my money will be refunded. Easy peasy. So now I'm a happy girl again. :-)
(The same white wreath is now sold under a different item number, and it was sold as a TSV this past July and is eligible for return through January 2022. I wonder how many people will buy it, use it, then return it.)
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