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Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

C S Help Please

[ Edited ]

‎02-21-2018 01:30 PM - edited ‎02-21-2018 01:32 PM

C.S. Help  Please........

 

 Feb 8,I returned 3 Wen items all in 1 box just as I received them, the day  before I returned them  I had a scheduled pick up from my PO .

 

Also included in that box were the Slatkin orders I placed) Shocking,right?????  I did not return the Slatkin orders.

 

.I see only tracking INFO on only 1 of the items and that  it was received,there is no other tracking available on the other 2

 

.I placed 3 shipping labels on the outside of the same box and my 3 return slips on the inside as properly stated.,.

 

No info is available on them, only  1 item says received, Mountianville Pa  1/15/18 and that is all

 

There are 2 other orders in the same box.Why no info on them.Why no refund yet on all of them? It has been 5 days QVC has that return!!

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: C S Help Please

‎02-21-2018 01:45 PM

Hi @MalteseMomma, please email the order numbers you returned to QVCSocialTeam@qvc.com and we will be happy to look into this for you. 

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Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: C S Help Please

‎02-21-2018 06:08 PM

@Alice-QVC

 

 

Thank you Dear Alice,The problem is solved      Smiley Happy

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