Customer Care

[TheAdventurer]

I was considering buying this bra until I read the reviews.  The reviews indicate that sizing is way off.  How did this previous TSV even make it as a QVC product? I do not think I have ever seen worse reviews.  

256 Total Reviews

5 Stars - 23

4 Stars - 7

3 Stars - 6

2 Stars - 36

1 Star - 184

If you accept "3" as an average review, then 86% of the reviews are below average and 72% are a "1". 

I truly hope those who returned it got a FULL refund that included shipping.  QVC, doing the right thing is always the right thing to do.  

 

[D Kay]

Yes, it has always bothered me the way QVC continues to sell products that have many negative reviews.  Of course, it  is rare that a product has 100% 5 star reviews, but I think it is somewhat dishonest to promote something that is not what people were expecting.  I have not ordered many products once I read the reviews.

[Goldengate8361]

@TheAdventurer I believe it was the worst bra they have ever made. I wear only Breezes bras.... So I know what I'm talking about. They screwed up big time. I intend to only buy bras in a store now where I can try them on. They definitely lost me as a customer. 

[millieshops]

Wow  I have never seen reviews like that.  I don't remember how many they sold, but whatever it was, ythat's a terrible result.

I realize some people want to order only items that get perfect reviews, but so often I read a review that complains a top is made of poluester and then gives it a low review.  If I cared whether what I was ordering was poly, why would I order?   Same thing when somewishes wishes there were different colors and gives the item a low review -  tells me absoletele zero about the item.

I have an SG top from last week's clearance sale out for delivery today.  I didn't pay any attention to the Forum posts complaining about it They came from the usual SG complainers.

  I already own a top in that style which I love -  the one I wear cost more than I wanted to spend this time, but I know I love the style and I know barring some unusual SG problem, I will be able to wear this top for years. 

[Goldengate8361]

@millieshops The problem with the Breezes TSV bra was that the sizing was WAY, WAY off.....I'm not talking about a situation where the bra (in my usual size) was a little snug, I mean it was at least 5 sizes smaller than the actual stated size. It was laughable it was so small. ..it was like a bad joke. My 34C bra (what I ordered) was realistically closer to a 30AA. It could have passed for my first bra that I got when I was 12 years old. I'm not exaggerating. Now I have the honor of sending two of them back and paying for the return. Shame on Breezies.

[pupwhipped]

Wow! That's not good. Obviously there will be an avalanche of Breezies bras hitting the QVC returns center soon. 😟     

[Kachina624]

An incident like this certainly puts QVC's integrity in question.  They had to have known the item was defective and chose to foist it off on trusting customers anyway.

Unfortunately, this has happened more frequently in recent years.  They use the TSV has a dumping ground for such merchandise, especially shoes.  I have so little faith in their honesty that I no longer buy TSVs.  This has a serious effect on the company's reputation.

[kaydee50]

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@Kachina624 wrote:

An incident like this certainly puts QVC's integrity in question.  They had to have known the item was defective and chose to foist it off on trusting customers anyway.

Unfortunately, this has happened more frequently in recent years.  They use the TSV has a dumping ground for such merchandise, especially shoes.  I have so little faith in their honesty that I no longer buy TSVs.  This has a serious effect on the company's reputation.

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For once--LOL!!-- I completely agree with you!!  From what I've read the recent "TSVs" are a dumping ground for previous TSVs that haven't done well.  I personally never buy an item anywhere without reading the reviews.

[millieshops]

@Goldengate8361 I know none of the mass market online retailers check every item they sell individually.  The only part of the horrid reviews that is in the least surprising to me is that there aren't more of them.   They sold thousands!

If I'm reading lopsided reviews, I want them to be bundled near the top, not the bottom!  I didn't get caught in the Breezies trap -  that bra didn't come in any size that would have fit me even if it had been properly manufactured. 

[millieshops]

@Goldengate8361   You know for sure, the company is not offering to make the return postage free?   

As for shopping locally for a bra?  Put me down as an virtually always, and virtually always paying more than twice the cost of even the most expensive Breezie.  I need top of the line engineering.