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12-12-2016 01:07 PM
Had a problem with a product price. Customer Service could not resolve this to my satisfaction. After several tries to resolve problem all which I was not ammenable with I contacted office of CEO. I called at 9:30 AM and had a call back at 12:30 and complete resolution. I am happy that QVC stands behind their advertisments and produicts. That makes for a good company with good public relations.
12-12-2016 01:12 PM
Happy it was resolved to your satisfaction. But I'm surprised they put your call through to Mike George's office. Seems like he should delegate some of this responsibility.
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