Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
New Member
Doggiemom
Posts: 1
Registered: ‎03-16-2010

Billed for an order I did not place

‎01-20-2023 03:41 AM

I received notice of an order I did not place.
It was a late night order and not even my sizes.
Customer Service is closed and I was unable to cancel it.
How this happened is a mystery to me and it shows the order in process.
What a mess!!
Report Inappropriate Content
Message 1 of 4 (1,582 Views)
Reply
Respected Contributor
sarahpanda
Posts: 2,082
Registered: ‎03-11-2010

Re: Billed for an order I did not place

‎01-20-2023 04:57 AM

@Doggiemom ...now that's scary !  I've often wondered why my bill doesn't go down as fast as I think it should - I need to check it more closely .  Thanks for sharing your experience .

Report Inappropriate Content
Message 2 of 4 (1,521 Views)
Reply
Honored Contributor
RespectLife
Posts: 15,701
Registered: ‎02-27-2012

Re: Billed for an order I did not place

‎01-20-2023 08:02 AM

@Doggiemom 

 

Email the Social Team....they will straigten this out for you.

 

qvcsocialteam@qvc.com

Report Inappropriate Content
Message 3 of 4 (1,277 Views)
Reply
Anonymous
Posts: 0

Re: Billed for an order I did not place

‎01-20-2023 08:13 AM

Hi @Doggiemom we will be happy to look into this for you. 

Please send your order number to QVCSocialTeam@qvc.com 

Report Inappropriate Content
Message 4 of 4 (1,243 Views)
Reply