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06-24-2020 04:28 PM - edited 06-24-2020 04:29 PM
Thank you, QVC Social Team and CS, for your great help.
I recently placed 2 orders,and, obviously, I wasn't paying enough attention to the shipping address. On both orders, it defaulted, to an old address, which, I knew I needed to remove, but, just hadn't gotten around to it (lazy) 🤔
One order was already in shipping, address couldn't be changed, but, a replacement was shipped to correct address, and is expected Friday!
The other order, hadn't gone to shipping, yet, and I called CS, got thru, with minimal holding, and they were able to change the address!
Both of these errors, were totally on me, and I so appreciate, the prompt, friendly, efficient help.
Cheers! 🍸
06-24-2020 04:33 PM
@SuhseK Cudos to the Q for resolving your current issues!!!!!!! There is apparently still some Q uality to the QVC team/network.
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