Customer Care

[MalteseMomma]

Please sheck out my A/D order of M63194 that has been ITP for too long 5/4 

My A/D acct seems to think it has shipped and the  next order is almost ready

I have been charged for it  and probably already paid for  as I paid my bill in full today (which in fact is not due untill June!!!)

Thank you 

[MalteseMomma]

Thanks 

Barb @QVC

[Barbara-QVC]

Happy to help @MalteseMomma !

[lovesallanimals]

I have several items ordered on 5/1 - In Process - still waiting!!  15 days and no, I have not received any emails saying these items are being delayed for any reason.

[Alice-QVC]

Hi @lovesallanimals I will be happy to take a look. Please email the order numbers to QVCSocialTeam@QVC.com and we will do our best to help.

[MalteseMomma]

@Barbara-QVC 

Sorry but the item still has not moved to ship  at all.

I have already paid for this item 

I would cancel it if I could. I get it every 30 days

The next shipment is comming up very soon.

[Barbara-QVC]

@MalteseMomma 

I am sorry the item has not moved to a shipping status. I do see we are attempting to cancel for you. 

Barb

[MalteseMomma]

@Barbara-QVC 

Thank you it is now cancelled

I have already paid  for this order ..............$79  please refund me.

[Barbara-QVC]

Hi @MalteseMomma 

I just checked your order again and it has been successfully cancelled for you. The order never actually billed since it did not ship. The authorization can drop off within 3-7 days depending on the bank or credit card.

Barb

[MalteseMomma]

@Barbara-QVC 

I hope so because I already paid my QCard bill untill July .I always pay way  before it is due.

If you look in the A/d of this order it claims it is shipped/charged  and is ready for the next monthly shipment in June

I have cancelled all my A/D items 

Qvc is not worth the effort  shopping here anymore,too many mixups and even the web site is awful........  

So Sorry. Thank you for your help!