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03-01-2021 04:13 PM
Last week Feb 24th it said on my account that my bagels were shipped and would be here on Feb 26th. But the information on the tracking said shippping label made and waiting for pick up. I e-mailed the social team and they said to check on March 1st to see any tracking update. Well i checked and no movement so i e-mailed the social team today but have not heard back. Has anyone had this issue? Thanks
03-01-2021 04:27 PM - edited 03-01-2021 04:28 PM
@plc123 Call JUST BAGELS with your QVC order number. They are very efficient and will help you right away.
Edited to add.... Their number is 718-328-9700
03-01-2021 04:39 PM
Thank you very much.
03-01-2021 06:55 PM - edited 03-01-2021 06:56 PM
@plc123 - I had similar info on my order. If I looked at my order on QVC's website, it said "Shipped on 02/17".
But when I opened the "track package" button it showed that it only meant the shipping label had been created. The bagels were in reality shipped on the 22nd and delivered to me on the 24th. Fresh and delicious.
Someone posted on another thread that Just Bagels had stated on Instagram that they make the bagels and ship them the same day, with two-day delivery.
I think it's been causing a lot of confusion and worry putting that "ship date" on the Q's website, but I hope yours arrive in great condition and that you enjoy them.
03-01-2021 08:22 PM
Thank you. I called customer service and they said to wait a couple days.They did not think it had been shipped yet but will refund me after that and they cannot reorder for me. I'm alittle bummed but oh well. I sure do not want moldy bagels.
03-01-2021 08:25 PM
I just called the Just Bagel number i was given and left a message. Maybe they will call back tomorrow.
03-01-2021 08:26 PM - edited 03-01-2021 08:31 PM
I think they only ship on specific days and they produce the bagels just before they do ship. They can create the label as early as they want.
My ship 2/8 bagels arrived on 2/25
They were fresh, and when they arrived I sliced every one in half and put back into their plastic sleeves and put directly into the freezer. They separate easily even when frozen, and I don't have to eat a whole one. They should go into the freezer immediately.
03-01-2021 08:48 PM
Thanks for your reply. I hope i do get them. I love their bagels. I have purchased them before.
03-01-2021 09:04 PM
03-01-2021 09:18 PM
Maybe i will still get them.
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