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Honored Contributor
HappyDaze
Posts: 20,570
Registered: ‎06-13-2012

Auto delivery plan completed but not shipped?

[ Edited ]

‎07-28-2017 08:51 PM - edited ‎07-28-2017 09:03 PM

I had WEN 32 oz Spring seasonal on AD and the next shipment was suppose to ship out any day. Well, now I checked on it and it says completed but does not show the shipment- just the first one. It was not canceled (at least not by me) and I've gotten no email stating it was cancelled or what the heck happened to my AD and why I didn't get my next orders. What happened and why did I not get my second shipment? The whole reason I got the seasonal on AD is because they only offer them once a year and wanted a second shipment so it would carry me over until next year!

 

ETA: when I checked I believe it was yesterday it said status was "released" and ship date was suppose to be that day, July 27th. 

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,926
Registered: ‎06-14-2015

Re: Auto delivery plan completed but not shipped?

‎07-28-2017 09:12 PM

@HappyDaze

I would be happy to check this out for you if you would please send me an email to QVCSocialTeam@qvc.com with the order number. 

Beth QVC

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