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06-08-2021 12:52 PM
I have David's preformed cookies on auto delivery, next delivery date was 6/7/21, money already taken out of my bank. Order says item is back ordered with no date of expectation. How do I contact the moderators for help?
06-08-2021 12:54 PM
QVCSocialTeam@qvc.com email them offline
06-08-2021 01:01 PM
06-10-2021 09:49 AM
@Susan-QVC, have you received any answer yet on my auto delivery? I had also emailed per @SharkE's suggestion, no response as of yet. Thanks..
06-10-2021 09:55 AM
@Toot1920 wrote:
@Susan-QVC, have you received any answer yet on my auto delivery? I had also emailed per @SharkE's suggestion, no response as of yet. Thanks..
@Toot1920 I'm sorry, we have not been replied too so far, I have just sent a 2nd request for an update on when the order may ship.
Susan
06-14-2021 07:38 AM
Good Morning @Toot1920 , I am so sorry, we still have not heard back when your order for the David's Cookies AD will ship, I will continue to email and make sure to followup with you when I hear back.
I am very sorry for the continued delays,
Susan
06-14-2021 10:15 AM
@Susan-QVC, thanks, I appreciate it. I hope that I receive it and my future auto shipments.
06-14-2021 02:18 PM
Not even QVC customer service can get answers from QVC? Unbelievable!!!
06-16-2021 04:55 PM
@Susan-QVC, FYI, I received my order today. I didn't get any notifications that it had shipped or anything, but I'm glad that I did. Thank you for your help.
06-16-2021 05:03 PM
I'm glad to see you have your order. I have the same problem, cookies auto-delivery were in-process, then changed to backorder. They were supposed to ship Jun 14 and be here by Jun18.
@Susan-QVC or any moderator, is my order going to be shipped or cancelled?
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