Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Occasional Contributor
Arielundertbesea44
Posts: 7
Registered: ‎10-14-2022

Auto delivery manager not working

‎01-13-2023 05:55 PM

Hi, I have been trying to Manage my auto delivery for approximately 2-3 weeks now and have been getting the red bar saying it’s unavailable and to call. I really prefer doing it myself and was wondering if IT is aware and if it’s being worked on. Any idea when it may be fixed? Thanks so much for any information
Report Inappropriate Content
Message 1 of 3 (700 Views)
Reply
Respected Contributor
rockygems123
Posts: 4,196
Registered: ‎06-04-2012

Re: Auto delivery manager not working

‎01-13-2023 06:39 PM

Sounds like it could be a browser issue.

Report Inappropriate Content
Message 2 of 3 (661 Views)
Reply
Contributor
DJK1003
Posts: 47
Registered: ‎10-28-2010

Re: Auto delivery manager not working

‎01-13-2023 06:48 PM

While I am able to make changes using my iPad, I cannot make changes while using my MacBook Pro laptop.

 

Also, when using my Mac all my orders have "Refund Issued" appearing on each order. I have not requested nor have I received a refund.  This does not show up on my iPad though. Strange!

 

If you can use another device to access your account I would try that. 

Report Inappropriate Content
Message 3 of 3 (647 Views)
Reply
0 Hearts