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Respected Contributor
Posts: 2,242
Registered: ‎12-05-2012

Attn mods please: Order not shipped.

Could the mods please check on my two orders from 2/22 and 2/24. They are still showing in process. They are birthday presents.
Many thanks.
Respected Contributor
Posts: 2,793
Registered: ‎03-11-2010

Re: Attn mods please: Order not shipped.

@wonderfulworld 

 

So that you know that you are not alone, the same is going on with my order.  Shows expected delivery date March 03 (past date) but still in process.  I am waiting until Monday to contact customer service.  Hope things work out okay for you.

 

 

 

 

Trusted Contributor
Posts: 1,448
Registered: ‎10-18-2011

Re: Attn mods please: Order not shipped.

Email qvcsocialteam@qvc.com.  They will need your order numbers.

Respected Contributor
Posts: 2,242
Registered: ‎12-05-2012

Re: Attn mods please: Order not shipped.

I was able to cancel my orders. Thank you mods!

Regular Contributor
Posts: 228
Registered: ‎04-23-2010

Re: Attn mods please: Order not shipped.

The forums are not customer service.  Do you have a phone?

Honored Contributor
Posts: 12,258
Registered: ‎03-19-2010

Re: Attn mods please: Order not shipped.

Actually, the mods here are part of the Customer Service team, or at least they used to be.  They have helped me with a couple of order problems in the past.