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Honored Contributor
Posts: 11,028
Registered: ‎03-09-2010

Attn: Mods -the Forums Are a Mess!

Trying to post on the forums or even heart posts leads to  a neverending 'Your request is being processed' or 'ticket not authorized' and multiple, multiple sign ins.

 

Please alert the IT people!

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 18,879
Registered: ‎01-08-2011

Re: Attn: Mods -the Forums Are a Mess!

My request for help just got deleated.  It's a fight to post!

Honored Contributor
Posts: 11,028
Registered: ‎03-09-2010

Re: Attn: Mods -the Forums Are a Mess!

@ECBG 

 

Unbelievable that they would delete a post trying to let them know the problems we're all experiencing on the forums!

 

Isn't that what we're supposed to do???

You never know how strong you are until being strong is the only choice you have.
Super Contributor
Posts: 382
Registered: ‎07-29-2015

Re: Attn: Mods -the Forums Are a Mess!

I have the same problem all day today, also when switching from thread to thread  or from forum to forum it’s takes forever with that message and not always successfully.

i use IPad safari or chrome. All I can say does not work right.

Respected Contributor
Posts: 3,493
Registered: ‎05-23-2010

Re: Attn: Mods -the Forums Are a Mess!

I couldn’t post a new message in Customer Care just now. I’m also getting “Request is being processed” with white screen when I click on some posts in a thread. I’ve not been able to heart some posts. I’m on an iPad Pro with iOS 12.3.1. Dear Mods, please alert IT. Thanks.

Honored Contributor
Posts: 11,028
Registered: ‎03-09-2010

Re: Attn: Mods -the Forums Are a Mess!

Okay, now I can add 'Page cannot be displayed' and I had to open a new window to get back.

 

It's impossible and way too frustrating to try to communicate on the forums this way, I give up.

You never know how strong you are until being strong is the only choice you have.
QVC Customer Care
Posts: 2,318
Registered: ‎06-14-2015

Re: Attn: Mods -the Forums Are a Mess!

@IG 

We have reported the issues to our IT team.

Beth

Honored Contributor
Posts: 49,734
Registered: ‎03-10-2010

Re: Attn: Mods -the Forums Are a Mess!

Another hot mess of a web experience... Yep, nothing is working quite right... Among other things:

 

 

Your request is currently being processed...



In my pantry with my cupcakes...
Honored Contributor
Posts: 14,610
Registered: ‎06-27-2010

Re: Attn: Mods -the Forums Are a Mess!

 

            So many things wrong, @IG, and I strongly suspect everyone on the QVC Social Team is experiencing the same problems we're seeing.   It appears that most people here are seeing this message:

 

 

        Your request is currently being processed...


                  

 

 

 

 

 

            When I try to heart a post I see this error message "Sorry, unable to complete the action you requested.":

 

unable to complete action.jpg

 

 

 

           One of the times I tried the heart option I saw the "thumbs up" icon instead of the heart:

 

thumbs up.JPG

 

 

 

 

            Then, when trying to compose or submit a post, there's the ever-popular "Authentication Failed. Authentication Ticket Mismatched, failed authorization." :

 

authentication failed.jpeg

 

 

 

⭐️"Tact is the art of making a point without making an enemy.” ~H.W. Newton⭐️


Honored Contributor
Posts: 11,028
Registered: ‎03-09-2010

Re: Attn: Mods -the Forums Are a Mess!


@Beth-QVC wrote:

@IG 

We have reported the issues to our IT team.

Beth


 

@Beth-QVC 

 

Thank you so much!

You never know how strong you are until being strong is the only choice you have.