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Valued Contributor
Posts: 561
Registered: ‎03-10-2010

Attn Mods: Where is my item?

I ordered a Kitchen Aid ice cream bowl and this website says it was delivered, it might have been but it wasn't delivered here to my house....I called customer service and whomever I spoke with says they won't do anything for me for another 3 weeks...seriously, what in the world for?

 

I would like my item or I expect to be reimbursed for the item I never received. 

 

Can you fix this for me, thank you in advance.  

Respected Contributor
Posts: 3,635
Registered: ‎09-15-2016

Re: Attn Mods: Where is my item?

Go to you account, get the tracking number for your package & call the service (UPS, USPS, FEDEX) that delivered it, they can help you.

QVC Customer Care
Posts: 675
Registered: ‎06-14-2015

Re: Attn Mods: Where is my item?


@gulf coast girl wrote:

I ordered a Kitchen Aid ice cream bowl and this website says it was delivered, it might have been but it wasn't delivered here to my house....I called customer service and whomever I spoke with says they won't do anything for me for another 3 weeks...seriously, what in the world for?

 

I would like my item or I expect to be reimbursed for the item I never received. 

 

Can you fix this for me, thank you in advance.  


Hi @gulf coast girl thank you for shopping and posting with us. I apologize that it was not receive and for the poor customer service. I have sent you an email about this order. -Kim