Customer Care

[Bird mama]

Hello, I've been on distribution for the Insider magazine for a little while now. I used to receive the monthly email link and I don't know what's happened. The last email and link I received was for the January issue with Kim Gravel on the cover.  

I didn't want to make a federal case out of it, since QVC sends me a hard copy too and I was able to use the email to link to the most recent version.  That worked through the July 2017 issue and now, for reasons unknown to me, I can't get at the August issue online.

When you have time, can you please check out what happened in regards to the email notification?

Thanks alot, Bernadette

[Wayne-QVC]

@Bird mama I will send a request to have that corrected. I'm assuming you are still using the same email address and you have also checked your spam folder. 

[Bird mama]

@Wayne-QVC

Yes, my email address hasn't change, just placed an order and received order confirmation :-)   

I check incoming and junk emails.  Wayne, I did receive the paper copy today so there is nothing urgent, just when someone has time.

Thank you so much.

[Wayne-QVC]

@Bird mama You're welcome! We'll get this taken care for you. 

[GCR18]

@Bird mama you are so polite.