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Occasional Contributor
Posts: 19
Registered: ‎05-05-2017

I ordered he tab of Calif innovations   K57425. At midnight and is on back order. Can you help with shipping. Cust service told me it would be delivered June 30.  I see it is still available on site. Thanks

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @SPICY I am so sorry, the configuration you ordered, K50489 is on back order. There is a set of 5 with a different item number that ships on 7/7 which is available, K57425. I cannot substitute on for the other on the order. You may want to place a new order for the set that ships on 7/7. I have placed Membership Credits on your account to add to the new order for the difference in price.

Occasional Contributor
Posts: 19
Registered: ‎05-05-2017

Thanks for your help. Cust service tells me I should have original order by June 30 using the product that is sitting in warehouse and if not we can go ahead with new order number. Your tab adjustment is in my account if I need it.   Thanks for your help