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Esteemed Contributor
Posts: 5,546
Registered: ‎02-02-2015

As Is Shipping fee for clothing $5?

Is the shipping fee supposed to be $5 for clothing when sold As Is?  I thought it would be $3.  Customer service, is this an accurate charge?

QVC Customer Care
Posts: 705
Registered: ‎06-14-2015

Re: As Is Shipping fee for clothing $5?


@Snoopp wrote:

Is the shipping fee supposed to be $5 for clothing when sold As Is?  I thought it would be $3.  Customer service, is this an accurate charge?


Hi @Snoopp We can check on the shipping & handling fee for this item, please email us at QVCSocialTeam@qvc.com with your order information, thank you. ~Kim

Honored Contributor
Posts: 17,892
Registered: ‎07-03-2013

Re: As Is Shipping fee for clothing $5?

As is shipping should be the same as the non as is item.  There have been a couple mistakes lately.  The mods will get it fixed up.

Honored Contributor
Posts: 11,315
Registered: ‎03-09-2010

Re: As Is Shipping fee for clothing $5?

I don't see any reason to expect the shipping charge to be different for regular items, as opposed to "As Is".  It's generally based on what the item is and the weight.  (And most of the time, when I've ordered from "As Is", I've gotten a brand new item.  I've ordered a ton of stuff from "As Is"; clothes, jewelry and handbags.  Never had a problem.)

 

So, if a pair of jeans costs $5 to ship from regular stock, they're going to cost $5 to ship from "As Is".  I've never expected anything different, except when the Q occasionally offers free S&H.

Esteemed Contributor
Posts: 5,546
Registered: ‎02-02-2015

Re: As Is Shipping fee for clothing $5?

Well, it's $5 to ship one article of clothing (as is item).  Customer service checked and got back to me.  Hmmmm.  No explaination why it was $5 instead of $3.

Respected Contributor
Posts: 2,263
Registered: ‎03-10-2010

Re: As Is Shipping fee for clothing $5?

I have wondered the same thing.  Have ordered quite a few items from the As Is category and though they are always acceptable I didn't understand the amount charged for postage on certain purchases.

Esteemed Contributor
Posts: 5,659
Registered: ‎08-28-2010

Re: As Is Shipping fee for clothing $5?

I asked the question before regarding the difference in shipping rates and was told by CS and one of the moderators that it can in fact vary from 3.00 to 5.00 or more.

Honored Contributor
Posts: 11,315
Registered: ‎03-09-2010

Re: As Is Shipping fee for clothing $5?


@Snoopp wrote:

Well, it's $5 to ship one article of clothing (as is item).  Customer service checked and got back to me.  Hmmmm.  No explaination why it was $5 instead of $3.


@Snoopp - Within the "As Is" description (in my experience) they always give the original item number.  Go check that out to see what the S&H was on that.  It should be the same.  If the original (new) item was lower S&H, then I'd be asking why.  If it's the same, that's what I would expect.

Esteemed Contributor
Posts: 5,546
Registered: ‎02-02-2015

Re: As Is Shipping fee for clothing $5?

For some reason, I got it in my head that all clothing shipped for the $3 fee.  I didn't realize they charge more if it weighs more than a pound.