Customer Care

[laro]

I just installed the QVC app for Ipad. Is it possible to get to the forums from the app? I haven't been able to find them

[Kachina624]

In a word, no.  The Q app is useless.

[dooBdoo]

        @laro,  As @Kachina624 said, the Community isn't accessible with the QVC app.  

         You need to navigate to it using the Safari app on your iPad.  Then you can either bookmark it or create an icon on the  homescreen to make it really easy to go to the forums with one tap.    Here are some step-by-step instructions, with images:

http://www.quepublishing.com/articles/article.aspx?p=2266925&seqNum=5

hth!

[meem120]

Not on the app, but once you go to the website on your Ipad, they are easily accsesed from there.

[SeaMaiden]

Why would the app not be assessable for iPad if QVC sells the iPad?  That makes no sense.

[Kachina624]

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@SeaMaiden wrote:

Why would the app not be assessable for iPad if QVC sells the iPad?  That makes no sense.

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@SeaMaiden  Surely you've come to realize that QVC is not required nor does it find it necessary to make sense.

[dooBdoo]

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@SeaMaiden wrote:

Why would the app not be assessable for iPad if QVC sells the iPad?  That makes no sense.

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         The app itself is accessible by iPads.   But the QVC apps for mobile devices are solely designed for the shopping site and don't include access to the Community forums.

[Jasmine19]

I can get to the forums from my iPad app. Just scroll all the way to the bottom of any page and click on "blogs and forums".

[dooBdoo]

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@Jasmine19 wrote:

I can get to the forums from my iPad app. Just scroll all the way to the bottom of any page and click on "blogs and forums".

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        @Jasmine19,   I believe you're referring to using a browser  on a mobile device to view the website.   The QVC mobile apps, which don't come "native" to the devices but are available for free download to tablets and phones, don't include access to the blogs and forums.   At least, I haven't seen any of their apps offering anything other than shopping access.

[laro]

Thanks dooBdoo and Lizzylou1020, that is what I needed to know.