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03-22-2019 06:52 AM
I called Customer Service on March 21st and reported that I can not view pictures of clothing items unless I click on each indiviual item when I view items previously aired. Is anyone else having this problem? I went on the QVC website using 3 differnet browsers and it is the same thing. The problem must be at the Q"s end..
03-22-2019 07:05 AM - edited 03-22-2019 07:07 AM
I just checked 'Items Recently on Air' and I do have pictures of the items.
Since you specifically mentioned pictures of clothing, I also checked some of yesterday's clothing shows and I have pictures there too.
Maybe you should post this in our 'Electronics' forum, we have some really smart techie posters who are always willing to help!
Unfortunately, I'm not one of those, LOL!
03-22-2019 08:22 AM
@Tulip fan wrote:
I called Customer Service on March 21st and reported that I can not view pictures of clothing items unless I click on each indiviual item when I view items previously aired. Is anyone else having this problem? I went on the QVC website using 3 differnet browsers and it is the same thing. The problem must be at the Q"s end..
Good morning @Tulip fan I checked the website from my computer here and did not have that experience. Are you using a Mobile App and what device tablet, phone, laptop? The App may need to be reloaded or a reboot/refresh, I see you did try to change browsers, I use Chrome, or Firefox/Mozilla. I hope that will help usually the reboot or refresh does the trick. ~Kim
03-22-2019 11:31 AM - edited 03-22-2019 11:39 AM
I have the same problem.DO not change any of your computers settings if you do not want too!
IT is Q's problem,NOT yours!!!! and don't let anyone tell you it is! It began when Q changed or upgraded their whole site on tv and here.
If we wait long enough Q will correct it,even if you do not notify them of your problem
I have said mny times that they must hire teenagers to run their website!
I have had many problems over the years, that eventually Q gets around to correcting on their own!
I got blank e-mails,I couldn't get into my a/d site without timing out,ect ,ect ,ect....... all of which got corrected sooner or later .
03-22-2019 11:45 AM
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