Customer Care

[Marp]

Although I intensely dislike the new look at the top of the page I DETEST the header taking up precious screen real estate as it follows while scrolling.

NOT an improvement Q.

[SharkE]

not seeing that what I hate is all those sweepstakes big blocks.

[deja vu]

I totally agree with this, the drop down bar takes up needed space for viewing.

I don't mind a few changes, hopefully they will adjust a few of them !!

[GenXmuse]

Ew, yikes! I see what you mean. Too distracting. 

[CatsyCline]

Yes, I just started seeing this in the last  hour or so. The bar moves as you scroll down the page.  It pops in and out.

Very annoying. Need a selection to hide this header. serves no fuction moving down the page

[x Hedge]

You should see that drop-down header while viewing on a phone screen. This screen is small enough without deliberately adding an obstacle.
The font in mobile view has been changed to something smaller, too. It was already hard enough to use the mobile view.
It's like they plan each step to make users less inclined to participate.

[Mz iMac]

Header is not taking up space on my 27" screen computer.  I hardly notice it.

[Marp]

@x Hedge, it seems they are attempting to do that with the home page at the retail site too.

I rarely watch on TV these days, only use the home page to search and now they've made another mess with the forums.

Does anyone test this stuff out on the everyday devices that shoppers and posters use--I don't think so.  Either that or they are all 20 somethings with 20/20 or better vision.

[De Anna]

I don't lik the changes at all. But, what bugs me the most, is how small they made it. I haven't been able to enlargen it, so I can barely read and see the info. Apparently the IT dept doesn't care. JMHO 

[Hippiified]

I like it. On my ipad.  It’s easier to move from one place to another on the website.