Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Super Contributor
Snooky60
Posts: 322
Registered: ‎11-14-2017

Alice from the social team

‎02-13-2022 08:45 PM

Alice from the social team helped me big time!  Thank you, Alice.💗

Report Inappropriate Content
Message 1 of 5 (922 Views)
Reply
Respected Contributor
lovesallanimals
Posts: 2,671
Registered: ‎03-11-2010

Re: Alice from the social team

‎02-13-2022 09:22 PM

I totally agree with you.  Alice is beyond wonderful!  When I write to the Social Team I get her a lot.  Also, Beth and Kim are also very helpful. I am always amazed that when I send my email, I get a response within a couple of minutes and my request is immediately handled.

Report Inappropriate Content
Message 2 of 5 (855 Views)
Reply
Respected Contributor
BornToShop
Posts: 3,193
Registered: ‎03-10-2010

Re: Alice from the social team

‎02-13-2022 09:26 PM

As far as I'm concerned, the entire social team is beyond epic!  It's all about customer retention and they get it!  Thank you!

Report Inappropriate Content
Message 3 of 5 (850 Views)
Reply
Frequent Contributor
NJ QVC Fan
Posts: 144
Registered: ‎07-21-2010

Re: Alice from the social team

‎02-14-2022 07:11 AM

I also totally agree!  Alice has helped me several times, including just a couple of days ago.  Also, the rest of the Social Team has been great to me every time I need to contact them.  I think they are the best part of QVC as we know we can contact them and get a response if we have an issue with an order. 

Report Inappropriate Content
Message 4 of 5 (800 Views)
Reply
Super Contributor
Snooky60
Posts: 322
Registered: ‎11-14-2017

Re: Alice from the social team

‎02-14-2022 12:40 PM

I see lots of kudos about the social team-well deserved.  It's funny, no one answered me for almost 24 hours, which I thought was odd. @Kachina624 encouraged me to send my message and she was correct- it was floating around in cyberspace! As soon as I resent it, Alice answered. Thanks @Kachina and Alice.💗

Report Inappropriate Content
Message 5 of 5 (748 Views)
Reply