Account Deactivated!

Izabela34 · ‎08-24-2018

I've tried to login into my Izabela account but it seems you closed it down. Every time I try to log in, it tells me to make a new account. I'm ******. I've been a loyal customer and I currently have pending automated orders i need to postpone and still a few things on easy pay as well to pay for as well as pay for an outstanding balance for a computer which I'm behind on because I was in the hospital and still am after a severe accident which caused me to be in a coma and have multiple surgeries. Plus I'm still waiting on the software to the computer which I never received which i called multiple times about and received different answers and finally last time I called right before my accident, i was told to wait to pay the last installment UNTIL I got the software because once I paid then I would NEVER get the software I was PROMISED AND ENTITLED TO. In meantime my mom called to inform you all of my medical situation and it was all, oh I'm sorry ok, no problem, etc, etc.

I want these postponed at the moment.

A-D philosophy mega bubbles & body care 4 pcAuto-Delivery | 08/23/2018
A-D philosophy mega bubbles & body care 4 pcAuto-Delivery | 08/28/2018
A-D IT Cosmetics IT's Your Top 5 SuperstarsAuto-Delivery | 09/10/2018

Btw, i can't access to see what order was placed and or shipped. Plus I see a 12 cent charge on my PayPal account dated the 23rd, WHY??

And I CANNOT BELIEVE this is how you treat loyal customers who currently pay every item on time except behind only 1 single payment out of a total of 6, 5 of which were paid, except for the last installment is only behind because I got severely injured and almost died, NOT that you all care! AND I WANT THE SOFTWARE to the computer, I've been kind and patient enough regarding that prior to my accident!

P.S. When I call, I can't get a straight answer, etc "my account is active". No its NOT, i had to re enter info and made a "new account" so i could air my frustration!
- Izabela
I better not get that last installment sent to collections when I have no way of even paying it! Plus you got rid of PayPal credit! Worst Company and Customet Service Ever!

Izabela34 · ‎08-24-2018

No way of paying it as in I can't access it from my account nor have I received a bill just like i never got my computer software!
I have a screenshot of the email you sent me beginning of August regarding one of the autodelivery items being sent but have received nothing!

Izabela34 · ‎08-24-2018

I've tried to login into my account on QVC but tells me to make a new account. I'm not talking about gmail, just the email I use is a gmail one

Izabela34 · ‎08-24-2018

My issue isn't with gmail or Google, it's with QVC

Beth-QVC · ‎06-14-2015

@Izabela34

I am sorry for any confusion. I am investigating what is going on as you have opened several new accounts that have now been closed. Please give me a few minutes to sort this out and I will email you directly.

Beth QVC