Customer Care

[NickNack]

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@NickNack wrote:

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@NickNack wrote:

I got an unwanted e-mail this morning, too.  I went in and checked my settings, and everything was correct.  I only want to get e-mails from orders.  After reading dooBdoo's post I went back in and hit submit.  I hope that takes care of it.

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After writing the above post I checked a different e-mail account that I have that used to be registered with QVC.  I got an e-mail from QVC on that account today, too.  I can't even change any settings for that because it's no longer registered with QVC!

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Oh my gosh!  I just checked a third e-mail account that I almost never check and had an e-mail from QVC there, too.  I don't even know how they could have gotten that address.

[Beth-QVC]

@Oznell @NickNack @grandma2pkmh @dooBdoo @maisiebrook and to everyone that received the QVC Outdoor Living promotional email.

We apologize for the confusion and inconvenience this may have caused you as this was an error on our part. I have checked your accounts and do see that your email preferences were set up correctly to NOT receive promo emails. Thank you for your patience while we investigated this.

Beth QVC

[Oznell]

Thank you, Beth, for straightening it out!

[loriqvc]

I also started getting all kinds of unwanted promotional email messages from the Q all the sudden, and when I updated my preferences, I noticed that the page said it could take up to 10 days to stop receiving notifications. A few categories have stopped coming since I changed things, but I still get messages saying something like "OMG I love your outfit!" all the time. Luckily, the delete button works very nicely on my computer.

grandma2pkmh - In case you didn't know this, zulily is part of the same group that owns QVC, so I'm sure they are included as part of the whole "sharing information within our company for marketing purposes" clause of data mining permissions that are everywhere nowadays.