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Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012
Accepted Solution

ASAP - time sensitive - modify Wen product listing to reflect limited time availability

[ Edited ]

 

@Eva-QVC @Keyai @Beth-QVC @Barbara-QVC @Susan-QVC @Anonymous @Melvin-QVC @Paulette-QVC @Wayne-QVC @Customer_Care, or any of the other QVC mods...

 

I'd really appreciate our help with this issue asap because it's time sensitive. 

 

At 3:27am ET this morning the host mentioned that the presentation she was giving would be the only one for the WEN by Chaz Dean Seasonal Cond. One Gallon Auto-Delivery and Seasonal Cleansing Cond. One Gallon

 

She also mentioned that the Fall Ginger Pumpkin gallons would only be offered through either Saturday (9/24) or Sunday (9/25). -- It would be great to get clarification on the actual date. 

 

Wenners have known that Fall Ginger Pumpkin gallons were likely to be available BUT... in the past, Wen gallons have generally been available for 1-2 MONTHS (unless they sell out early). -- No one was expecting such a short time window which I think is going to result in a number of very unhappy QVC Wen customers... and I think you'll probably be hearing from them in the next few weeks when they find out that they missed out on Fall Ginger Pumpkin gallons. 

 

It would be really helpful if someone could revise the Fall Ginger Pumpkin gallons product listings in the next hour or so to reflect the actual time that they will be available.  -- Also I think it would be helpful to include this information on the short product listings (which I've included at the very end of this post).

 

Otherwise, folks will just hold off on making their decisions, only to find out that it's not available anymore. -- Just as an example, last night in the QVC Wen forum (before the show), I suggested that someone hold off on purchasing the Fall Ginger Pumpkin gallons and mull it over before making a final decision... at the time I had no idea that they would only have a few days to make this decision.

 

Thanks, in advance, for all your help. Smiley Happy

 

-- bebe Smiley Happy

 

P.S. Below is the Wen Notification Alert that is sent out this morning to about 500 Wenners who are on my Alerts list.

 

 

 

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I am watching the 3-4am ET Wen show and was surprised to what the host just said. 

 

This 3:27am ET presentation of the Fall Ginger Pumpkin (FGP) GALLON is going to be the ONLY presentation for the FGP gallon.  More importantly...

 

THE FALL GINGER PUMPKIN GALLON WILL ONLY BE AVAILABLE FOR PURCHASE AT QVC TODAY (FRIDAY) AND TOMORROW (SATURDAY).

 

SInce just about everyone is asleep, hopefully you'll be able to listen to this segment later today (just click on the link to this Seasonal Cleansing Cond. One Gallon or Seasonal Cond. One Gallon Auto-Delivery  product page)... just so you can confirm this information for yourself.

 

I'm confused as to why we didn't have any advance that the FGP gallons would only be available at QVC for two days. -- Earlier in the show (about 3:27am ET) the host mentioned that the FGP gallons would only be available for "today and tomorrow"... later on she said "for just this weekend ONLY", and just now she said that "the price, the easy pay would be going away on Sunday."

 

So, at this point, I'm not clear as to whether the FTP gallons will be available at QVC: 

* Friday (9/23) and Saturday (9/24) or

* Friday (9/23) through Sunday (9/26)

 

Hopefully, Dooters will clarify this for everyone. Smiley Happy

 

The host also mentioned that they didn't have many FGP gallons available. Of course the hosts always say that but, to be on the safe side, you really need to make your purchasing decisions right not. -- On Chaz's site the GFP gallons sell for $256, versus the $189 price at QVC for the next few days.

 

I usually wouldn't sent out an Alert for a Seasonal gallon but, since this is only being offered for two days, I wanted to make sure that everyone who wanted an FGP gallon was able to purchase one. 

 

-- bebe Smiley Happy

 

 

 

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QVC Price:$189.00
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QVC Social Team
Posts: 704
Registered: ‎06-14-2015

Re: ASAP - time sensitive - modify Wen product listing to reflect limited time availability

Hi @bebe777 - Thanks so much for bringing this to our attention. I have passed the information along to the team and they will be adding purchasing expiration text on qvc.com. Thanks again for always looking out for your faithful WEN lovers!

Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012

Re: ASAP - time sensitive - modify Wen product listing to reflect limited time availability


@Eva-QVC wrote:

Hi @bebe777 - Thanks so much for bringing this to our attention. I have passed the information along to the team and they will be adding purchasing expiration text on qvc.com. Thanks again for always looking out for your faithful WEN lovers!


 

@Eva-QVC, you are the very best and you always look out for the Wenners. Smiley Happy

 

Thank you so very much for fast tracking this... lol, somehow I know that you would be all over this. Smiley Happy

 

And thank you for your very kind words. I really appreciate it... and I know that Wenners everywhere will appreciate having this info available. Smiley Happy

 

-- bebe Smiley Happy