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Super Contributor
ChouChou
Posts: 397
Registered: ‎03-13-2010

A new reason for the delay of my order

‎05-27-2021 07:51 PM

I received an email today apologizing for a delay in the delivery of my order. On 5/11/2021 I ordered Denim & Co shorts. I'm well aware of delays and if I want the item and the Q is the only place I can get it, I will order it and factor in Q's slow shipping reputation.  However, this one takes the cake:

 

 

  • May 26, 2021, 13:00 A train derailment has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.
  • May 21, 2021, 23:13 Departed from Facility Easton, PA
  • May 21, 2021, 18:19 Arrived at Facility Easton, PA
  • May 21, 2021, 18:01 Departed from Facility Bethlehem, PA
  • May 21, 2021, 12:43 Origin Scan Bethlehem, PA
  • May 20, 2021, 22:10 Shipper created a label, UPS has not received the package yet.

I ordered on the 11th and a label was not even made up until the 20th. I have had so many things go from in process to preparing your order to backorder. I have decided that if it goes to backorder I'm cancelling.  I just don't need the aggravation.

 

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Honored Contributor
september
Posts: 9,657
Registered: ‎03-09-2010

Re: A new reason for the delay of my order

‎05-27-2021 07:52 PM

I wasn't aware that any of our qvc orders were shipped via rail!

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Super Contributor
ChouChou
Posts: 397
Registered: ‎03-13-2010

Re: A new reason for the delay of my order

‎05-27-2021 07:53 PM

This posted a little wonky looking. It didn't look that way when I posted it. Oh, well. The train derailment is the best excuse I've had yet for a delay in shipping. I'll get over it.

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Super Contributor
ChouChou
Posts: 397
Registered: ‎03-13-2010

Re: A new reason for the delay of my order

‎05-27-2021 07:55 PM

I wasn't aware of rail shipping either.  I thought it was all truck. 

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Esteemed Contributor
Sweetbay magnolia
Posts: 6,109
Registered: ‎04-14-2013

Re: A new reason for the delay of my order

‎05-27-2021 07:59 PM

It could cause the truck delivering your order to have to re-route.

Cogito ergo sum
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Honored Contributor
Foxxee
Posts: 8,148
Registered: ‎10-03-2014

Re: A new reason for the delay of my order

‎05-27-2021 08:02 PM

While it sounds a bit fishy, trains carry quite a few trailers. It might be an option when there's a shortage of truck drivers.  

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Honored Contributor
Kachina624
Posts: 72,333
Registered: ‎03-10-2010

Re: A new reason for the delay of my order

‎05-27-2021 10:19 PM

I've gotten the train derailment delay notice before.

 

I got this this evening, which is new to me.  Apparently one late truck upsets the whole apple cart.

 

Screenshot_20210527-201408_Chrome.jpg

New Mexico☀️Land Of Enchantment
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Honored Contributor
RespectLife
Posts: 15,701
Registered: ‎02-27-2012

Re: A new reason for the delay of my order

[ Edited ]

‎05-28-2021 09:24 AM - edited ‎05-28-2021 09:28 AM

@ChouChou 

 

I had that message a few months back.  I had an order coming from Ontario CA.

 

I googled it and it was True.  There WAS a train derailment coming out of that exact area.

Pictures if the wreckage and everything.

 

I did get my package.

 

If it doesn't show up, just contact the mods to reorder.  No need to get aggravated.

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