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Regular Contributor
Posts: 191
Registered: ‎08-25-2019

After we started the national quarantine, I know the Q hosts were stating they had extended the normal 30-day returns to 90-day returns.  Is that still the policy?

Esteemed Contributor
Posts: 7,901
Registered: ‎05-15-2014

@DancinQueen  I believe it went back to 30 days as of June 1st.  Any purchases made June 1st and after.

QVC Customer Care
Posts: 1,677
Registered: ‎06-14-2015

@DancinQueen wrote:

After we started the national quarantine, I know the Q hosts were stating they had extended the normal 30-day returns to 90-day returns.  Is that still the policy?


@DancinQueen   Good Morning,  We were offering a 90-days returns timeframe for orders placed February 1 – May 31, 2020. All orders purchased on and after June 1, 2020 will be eligible for our standard 30-day returns.  

Hope that helps, 

Susan