Customer Care

[Kcubed]

I am trying to order an item.  When the payment options appear, the only way to get the 6 easy pays is to use the Q card.  The banner at the top of the Q page does not mention that only the Q card can be used for the easypays.  Frustrating!!!!!!

[brandy77]

Having same problem

[elated]

I had no problems. It came up when I placed my order before the checkout.

[Kcubed]

My only choice is the use 6 easypays with my Q card or pay the entire price using my other credit card on file.  

[brandy77]

i ordered earlier tonight and it was fine, but now there's no easy pay option

[homedecor1]

not sure what items you are ordering but there are lots of brand exclusions!  I think it's Apple, Samsung, other electronics & certain brands.

I clicked on the *fine print of the terms of 6 ez pay.

This seems to be happening a lot lately!  Glitches ....

[brandy77]

Denim & Co item shows 6 easy pay on the item page but when it gets to checkout there's no easy pay option now like there was earlier tonight

[brandy77]

that's what I'm seeing too

[Kcubed]

I kept trying and finally it worked.  I hope everyone gets their items before the easypay offer goes away.  Technology[--------------Agggggggg)

[brandy77]

Still not for me, did you do anything special or different to get it to work? I've got some other things to do and I'd really not sit here constantly retrying this until the easy pay expires. I only order online so I can go through Mr. Rebates so I'm calling the order in.