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03-14-2021 07:14 AM
The 5 easy pays on everything offer that is good thru 11:59 PM (ET) tonight 3/14 is not showing on the product pages, nor once you proceed to checkout to make a purchase?
03-14-2021 07:46 AM
@KingstonsMom The 5 Easy Pays on Everything is bit deceptive. You need to click in the big pink box that this announcement is in. Click on the "5 Easy Pays on Everything title. If you do that it brings you to a page of 1205 items. ONLY those items are 5 easy payments. So yes it is 5 Easy Payments on Everything, just not everything at QVC, it's only the items they have listed as such, which in this case is 1205 items.
03-14-2021 08:26 AM
Thank you, I could've sworn that every item I looked at yesterday (not those 1205 items) showed 5 easy pays, but I must be mistaken.
03-14-2021 08:52 AM
@KingstonsMom Something did happen between yesterday and today regarding 5 easy pays. I put a couple of fashion items on 5 easy pays yesterday, and those same items have now reverted back to 3 easy pays. I had decided to add another color of one of the items when I noticed the change. Will reach out to customer service to see if indeed there is an error. The banner does not state there would be a change on second day of 5 easy pays.
03-14-2021 09:09 AM
I emailed the Social Team for clarification, I'll report back once I hear from them.
03-14-2021 09:13 AM
@KingstonsMom wrote:
I emailed the Social Team for clarification, I'll report back once I hear from them.
@KingstonsMom Thank You! Have a wonderful day!
03-14-2021 09:16 AM
it's happening again, today. 5 ezp then put in cart and it's only 3 ezp.
it feels deceptive rather than just computer error.
03-14-2021 09:36 AM
@KingstonsMom wrote:
The 5 easy pays on everything offer that is good thru 11:59 PM (ET) tonight 3/14 is not showing on the product pages, nor once you proceed to checkout to make a purchase?
Good Morning @KingstonsMom
We did receive your email and have reported the issue to IT.
Susan
03-14-2021 12:19 PM
i notice it most in the "as is" clothing .
03-14-2021 02:26 PM
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