Customer Care

[kittyloo]

last time i ordered a bag, the box it came in was HUGE. i mean really big. 

[Sooner]

If it's $12 to ship, how much would it be to return it?

[Marp]

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@Tinkrbl44 wrote:

I've had my eye on a Tignanello handbag for some time now, but am always stopped by the $11.22 shipping charge.

What baffles me is that it would cost me almost $12 to purchase it ..............    but if it's not acceptable, it would only cost $6.95 to return it!    

Seriously???

Does QVC honestly think their customers don't mind being ripped off by excessive shipping charges??   

How can they cost-justify charging 12 bucks for a handbag that weighs less than 2 pounds?   

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Guess they figure $5 of the $12 S&H change is for  the "handling".

[Pearlee]

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@Beth-QVC wrote:

@Tinkrbl44 

You might want to place this bag on your wish list as there might be some good news come mid April!

Beth QVC

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@Beth-QVC  = super helpful as always!  

[Tinkrbl44]

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@Sooner wrote:

If it's $12 to ship, how much would it be to return it?

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@Sooner 

Returning it can be done for a mere $6.95 .....  now how does that make any sense?   

[Tinkrbl44]

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@Beth-QVC wrote:

@Tinkrbl44 

You might want to place this bag on your wish list as there might be some good news come mid April!

Beth QVC

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@Beth-QVC 

I've been carefully watching for either a Tignanello show, or a free shipping promotion,  and have seen neither. 

Did I miss something ... or was what you were hinting at never happen?

Should I keep watching ....  for whatever it is?

[Beth-QVC]

@Tinkrbl44 

Patience,my dear! Countdown begins...

Beth QVC

[loriqvc]

@Beth-QVC - You're just fantastic. I love your personality and all your helpfulness around here. Thank you!