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Respected Contributor
Posts: 3,842
Registered: ‎03-09-2010

Re: $11 charge for $60 Return


@Sooner wrote:

@April wrote:

It cost me $5 to pay for the return myself.


@April I'll gladly pay the extra $2 to just slap a label on (not have to go to the hassle of weighing and buying postage, or having a box etc.) and be done with it and have the tracking number.  


And it's insured and you have tracking.

Honored Contributor
Posts: 10,385
Registered: ‎06-06-2019

Re: $11 charge for $60 Return


@April wrote:

I realize I have to pay the $3.50 shipping charge to me but when I pay for the return and include a handwritten return label, I shouldn't have to pay any return charges.


Why not?  Thems the rules.

Honored Contributor
Posts: 10,385
Registered: ‎06-06-2019

Re: $11 charge for $60 Return


@April wrote:

They did make it right so that was good but I think from now on I'm going to shop at Dillard's and Macy's.  I can try things on then and there so no need for returns and no shippping fees.


Then there is the gas back and forth.  

Contributor
Posts: 53
Registered: ‎05-06-2010

Re: $11 charge for $60 Return

Well, good.  You do it your way and I'll do it my way.  Smiley Happy

Contributor
Posts: 53
Registered: ‎05-06-2010

Re: $11 charge for $60 Return

Read my message again.  I think you misread.  I expect to pay the $3.50 charge for shipping to me but I should not have to pay any charge to Q for shipping the return when I've paid it.  Understand?

Honored Contributor
Posts: 36,947
Registered: ‎03-10-2010

Re: $11 charge for $60 Return


@rms1954 wrote:

@April wrote:

They did make it right so that was good but I think from now on I'm going to shop at Dillard's and Macy's.  I can try things on then and there so no need for returns and no shippping fees.


Then there is the gas back and forth.  


@rms1954 Well, to me my time and money is worth more.  

Honored Contributor
Posts: 10,385
Registered: ‎06-06-2019

Re: $11 charge for $60 Return


@April wrote:

Read my message again.  I think you misread.  I expect to pay the $3.50 charge for shipping to me but I should not have to pay any charge to Q for shipping the return when I've paid it.  Understand?


No.  Not making sense.  You paid to have it sent to you. Has nothing to do w/return shipping.  It's on you.

Honored Contributor
Posts: 10,385
Registered: ‎06-06-2019

Re: $11 charge for $60 Return


@Sooner wrote:

@rms1954 wrote:

@April wrote:

They did make it right so that was good but I think from now on I'm going to shop at Dillard's and Macy's.  I can try things on then and there so no need for returns and no shippping fees.


Then there is the gas back and forth.  


@rms1954 Well, to me my time and money is worth more.  


Don't get it. Do you disagree w/me?  

Esteemed Contributor
Posts: 7,521
Registered: ‎10-04-2010

Re: $11 charge for $60 Return

[ Edited ]

@April   the cost of mailing back the package using your own label also depends on the size and weight of your return abd the destination.  If it's something light avd under 13 ounces  you may get away with spending a dollar or so less than using the Q label.   However if the package is over the weight you will end up spending more than the $6.95 charge.

 

there is also the time  spent going back and forth to  the post office and standing in line.   

Honored Contributor
Posts: 36,947
Registered: ‎03-10-2010

Re: $11 charge for $60 Return


@rms1954 wrote:

@April wrote:

I was charge almost $11 for a $60 blouse I returned when I PAID FOR THE RETURN POSTAGE.  When I called QVC I was told that Q had charged me for the return so, ladies, watch your returns like a hawk because, apparently, Q only watches in their behalf.


@April So did they make it right?  I don't think it was intentional eiither way.  Mistakes can be all it is.   


@rms1954 Use their shipping or hassle with them to save a little is the moral of the story.  It's been going on forever here.  If you choose to shop at QVC, save yourself from grief and use their shipping label or don't shop with them.  

 

You decide which is worth it.