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11-20-2019 09:10 AM
@lousgirl .. when you return an item to QVC they do not reimburse you for the shipping & handling fee from when they shipped the order to you. PLUS they charge a much higher fee for the return. This is just one of the reasons I have cut down drastically on my orders.
11-20-2019 09:48 AM
Mods, why was my post removed? The link I provided in it was not a retailer but information about PayPal options for returning QVC items. PayPal is one of the ways Q customers pay for their stuff. @Alice-QVC
11-20-2019 11:54 AM
I really like Zappos. I ordered a pair of shoes from Zappos which came the next day. I tried them on and I knew I needed to exchange them for a half size larger. I called Zappos customer service who told me she would send the new larger size to me that day and as long as I returned the first pair within a week I would not be charged for the second pair. I received the second pair the next day which fit and returned the first pair. It was so easy!
11-20-2019 12:05 PM
After hearing about Zappos for years, I finally tried them after my local store didn't have my size in a certain style. I even got about a 40% discount, as this was a carry over style. Free shipping, and guess what, no harassing emails. I almost wish for a few.
11-20-2019 02:58 PM
You only get no charge on shipping back if you are exchanging, not returning. So if shipping is $5.50, as it often is on shoes, yup, you're paying $11 just to try them on. But that's not new.
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