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Respected Contributor
Posts: 3,588
Registered: ā€Ž03-09-2010

Re: returning item to amazon

I received a different item than I ordered.  I don’t have a printer and on Live Chat, the Amazon rep agreed to provide a return label directly to the carrier and schedule the pickup.

 

All I had to do was repackage the item, which was picked up for return the next day.

Trusted Contributor
Posts: 1,146
Registered: ā€Ž06-15-2015

Re: returning item to amazon

I am not a Prime member. I can’t see paying the fee for the year. I don’t buy off of Amazon and I really get confused on how to return things. I guess it’s my age. So when I want something I try to find it at QVC or HSN.  If not I’ll go to the big box stores. I don’t quite trust HSN for quality of the merchandise. QVC they do have great customer service. I been with them for years.  Some of the hosts do get on my nerves but I just hit the mute button Or change the channel.

Esteemed Contributor
Posts: 5,094
Registered: ā€Ž03-09-2010

Re: returning item to amazon

@Vickiv

 

i have shopped Amazon 15 yrs or more and seldom  had a problem with any order and that is a lot of orders, more than 1 a day.

 

If I had a problem,I go on live chat and it is immediately taken care of. I get a refund without returning or a reorder at their expense.  I have never been told to return any item.

 

Make sure you order is "shipped and sold by Amazon,"  for less problems but if you have a problem when buying from a third party seller ,speak with Amazon CS and they take care of everything!

Honored Contributor
Posts: 21,733
Registered: ā€Ž03-09-2010

Re: returning item to amazon


@I am still oxox wrote:

@spot555

 

What happened to cause the anger, Amazon is one of the greatest mail order companies out there

 

 


@spot555 wrote:

I can no longer stand Amazon...I'm out, I'm DONE. 


 


@I am still oxox, I just came from a thread in which she said that she's cut off cable, too. Could the Internet be next?  Maybe she's becoming a sort of survivalist. Hey, more power to her. As for me, that's what I would be without Amazon or cable. And the Internet? Just shoot me. I start getting the DTs when it's out for five minutes.


~Who in the world am I? Ah, that's the great puzzle~ Lewis Carroll, Alice in Wonderland
Honored Contributor
Posts: 17,603
Registered: ā€Ž03-10-2010

Re: returning item to amazon

They put a code up,on their site for me saying to put on my phone,take to ups , they would scan the code, i took a picture of it on my mobile tracfone,i guess that is what they meant.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Esteemed Contributor
Posts: 5,390
Registered: ā€Ž03-19-2010

Re: returning item to amazon


@MalteseMomma wrote:

@Vickiv

 

i have shopped Amazon 15 yrs or more and seldom  had a problem with any order and that is a lot of orders, more than 1 a day.

 

If I had a problem,I go on live chat and it is immediately taken care of. I get a refund without returning or a reorder at their expense.  I have never been told to return any item.

 

Make sure you order is "shipped and sold by Amazon,"  for less problems but if you have a problem when buying from a third party seller ,speak with Amazon CS and they take care of everything!


@MalteseMommaYou never had to return an item????????????  So you must say that everything is defective in order to do that?  I have been shopping with them for ever and return items that don't fit etc.  Curious.

Esteemed Contributor
Posts: 6,475
Registered: ā€Ž03-14-2015

Re: returning item to amazon


@suzyQ3 wrote:

@I am still oxox wrote:

@spot555

 

What happened to cause the anger, Amazon is one of the greatest mail order companies out there

 

 


@spot555 wrote:

I can no longer stand Amazon...I'm out, I'm DONE. 


 


@I am still oxox, I just came from a thread in which she said that she's cut off cable, too. Could the Internet be next?  Maybe she's becoming a sort of survivalist. Hey, more power to her. As for me, that's what I would be without Amazon or cable. And the Internet? Just shoot me. I start getting the DTs when it's out for five minutes.


 

 

 

 

 

 

 

 

Maybe she's becoming a sovereign citizen.

 

 

 

 

 

https://en.wikipedia.org/wiki/Sovereign_citizen_movement

Honored Contributor
Posts: 17,603
Registered: ā€Ž03-10-2010

Re: returning item to amazon

This is the first time i ever had a problem with returning to them,just so everyone understands.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Esteemed Contributor
Posts: 5,094
Registered: ā€Ž03-09-2010

Re: returning item to amazon

@Hoovermom

 

I have always gotten the exact item I wanted and they always fit perfectly. 

 

I really do not order many clothing items or shoes from Amazon so I don't have fit problems!.

Honored Contributor
Posts: 9,130
Registered: ā€Ž06-25-2012

Re: returning item to amazon

I'm a HUGE Amazon (Prime) fan! I shop a lot through them. My only gripe is I recently ordered a gift and requested a gift receipt. Done this many times and always, when requested, did receive my gift receipt with my order. Well, I just got an order and didn't get my gift receipt with it. Try to find somewhere I can write to the seller letting them know I still need that gift receipt! Nowhere to be found. I'm just hoping my son doesn't need to return the tshirt I got him. 

"Pure Michigan"