Community Chat

[Silver Fox1]

Yes I have.  My package was/is hung up in Providence RI wIth the message "turned over to USPS Providence RI waiting for acceptence".  It  was mailed to me on April 26th and here we are May 26th and still no delivery.  It was going fine then UPS turned it over to USPS in Providence on April 29th and there it has sat !  I called CS and of course the item has sold out so I'm out of luck all they could do was give me a refund.  Then today I was tracking another top that I ordered and sure enough same thing, turned over to USPS in Providence RI and has the sam message "waiting for acceptence".  This top is sold out also so looks like another one down the drain..........UGH !!!   I'll keep my fingers crossed but it seems like in my area if anything ends up In Providence RI it's gone. Looks like it's the place packages go to die !!!   I wish they would just send everything UPS !!!!  Make a deal with them QVC,  USPS sucks !!!

[Kachina624]

@Silver Fox1   I've had good luck getting these by going to the USPS website and completing a "missing package report".  It's amazing how fast they can get found. 

[Silver Fox1]

@Kachina624, good to know !!!  I will try it if the package I'm now looking for dosn't move within the next week or so.  Thank you so much !!!!!!! 

[LillyandHobo]

I did once several months ago (pre Pandemic maybe) but I got ahold of CS on the phone and they resent it quickly and I did receive it then. I hope you get your issue resolved it has been very difficult to address things when there is no one to ans the phones! Good luck