Reply
Honored Contributor
Posts: 36,671
Registered: ‎03-09-2010

new service.....QVC EASY RETURNS?

did anyone receive any information about QVC EASY RETURNS?

just wondering how it is working out for customers if they have used it?

i dont return a lot, but it would be nice to get refunds faster. my last one took about five weeks.

 

qvc easy returns.jpg

**********************************************
"I would prefer even to to fail with honor than win by cheating." - Sophocles
Honored Contributor
Posts: 13,685
Registered: ‎03-11-2010

Re: new service.....QVC EASY RETURNS?


@sunshine45 wrote:

did anyone receive any information about QVC EASY RETURNS?

just wondering how it is working out for customers if they have used it?

i dont return a lot, but it would be nice to get refunds faster. my last one took about five weeks.

 

qvc easy returns.jpg


someone posted about this earlier this week,  

Respected Contributor
Posts: 3,378
Registered: ‎03-10-2010

Re: new service.....QVC EASY RETURNS?

This is total insanity.

We should not have to jump through hoops to have our returns processed properly.

I am not taking  pictures or sending info on my phone.

They need to get their act together.

I have never dealt with such incompetence.

 

Honored Contributor
Posts: 36,671
Registered: ‎03-09-2010

Re: new service.....QVC EASY RETURNS?


@hennypenny wrote:

This is total insanity.

We should not have to jump through hoops to have our returns processed properly.

I am not taking  pictures or sending info on my phone.

They need to get their act together.

I have never dealt with such incompetence.

 


 

 

@hennypenny 

 

you do not have to send the information on your phone. you dont even have to take a photo if you dont want to or cannot.  you can send it via email to the email address mentioned. i honestly do not blame it all on qvc because the usps service in our area has been HORRIBLE the last few months.

**********************************************
"I would prefer even to to fail with honor than win by cheating." - Sophocles
Esteemed Contributor
Posts: 7,331
Registered: ‎02-19-2014

Re: new service.....QVC EASY RETURNS?

Cost cutting measure? They get the customer to digitize the return form for them. Very cute.

When you’re accustomed to privilege, equality feels like oppression.
"Power without love is reckless and abusive, and love without power is sentimental and anemic." - Dr. Martin Luther King Jr
Esteemed Contributor
Posts: 7,830
Registered: ‎05-15-2016

Re: new service.....QVC EASY RETURNS?

It's not like you have to do it that way now. 

Respected Contributor
Posts: 4,441
Registered: ‎10-03-2014

Re: new service.....QVC EASY RETURNS?

 

 

 

QVC's innovative solution for a dysfunctionally run company.  

 

Good going QVC.  You'll be beating Amazon in no time. 

 

 

Honored Contributor
Posts: 9,032
Registered: ‎03-16-2010

Re: new service.....QVC EASY RETURNS?

@sunshine45 

 

Oh yes.  I got that quite a while ago.  I haven't used it, though.

 

I also got information about a new "priority" phone number for QCard holders.  Haven't used that yet, either.

Valued Contributor
Posts: 987
Registered: ‎04-11-2010

Re: new service.....QVC EASY RETURNS?

I received this awhile ago. I used it for four items, one pricey. It worked like a charm. Fast, accurate, peace of mind.

Honored Contributor
Posts: 60,152
Registered: ‎03-10-2010

Re: new service.....QVC EASY RETURNS?

[ Edited ]

I have been among the very first to throw daggers at QVC when I think they're in the wrong, but I don't see an issue with this. Use it if you want. Don't use it if you don't want to. It's a choice being offered and, to me, choices are usually nice to have. It seems they're trying to address shipping and return issues and while this might not be everybody's idea of a viable solution, once again, it is a choice. You can take it or leave it. Credit where it's due for at least making an effort.


In my pantry with my cupcakes...