Reply
Honored Contributor
Posts: 12,663
Registered: ‎03-09-2010

is there a phone # to contact Amazon?

I messed up my return and would like to contact them.

 

Thank you

homedecor1

Honored Contributor
Posts: 16,448
Registered: ‎03-09-2010

Re: is there a phone # to contact Amazon?

@homedecor1,

I have 888-280-4331

haven't used it lately-hope it works.

Do they have a live chat also you could use maybe? Good luck!

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"
Honored Contributor
Posts: 74,149
Registered: ‎03-10-2010

Re: is there a phone # to contact Amazon?

@homedecor1.  18882804331 is what I have also.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 12,663
Registered: ‎03-09-2010

Re: is there a phone # to contact Amazon?

not getting anywhere with live chat.  Just regular answers regarding returns.

 

@onthebay thank you for # i'll try tomorrow!

I accidentally returned something which I thought was included in the code.  I now see it was given separate code.  I contacted UPS already packaged for A return.  I am traveling or I would go back to store rather than call again

 

 

Honored Contributor
Posts: 11,447
Registered: ‎03-09-2010

Re: is there a phone # to contact Amazon?

[ Edited ]

But the live chat has all those suggested topics and if yours is not one of them, you are SOL.  I had a problem with a gift card that I purchased to be credited to her account.  I gave them the wrong name.  She is by Ann on Amazon and I called her Glenda for 40 years.  I did not know that she goes by her middle name on Amazon.  It was like going through Congress to get anything done, 5 days of trying

Esteemed Contributor
Posts: 5,919
Registered: ‎03-10-2010

Re: is there a phone # to contact Amazon?

Also try 1 806-216-1072

Frequent Contributor
Posts: 90
Registered: ‎04-05-2010

Re: is there a phone # to contact Amazon?

Homedecor1

You go to help and contact customer service. (You can Google it and it’ll take you right to it)
Scroll to need more help.
It will bring up items you have purchased and you click on the one you having a problem with.
It will give you an option and customer service will call you.
I’ve done it several times. Always got issue resolved.
Hope this helps
Respected Contributor
Posts: 2,468
Registered: ‎05-04-2020

Re: is there a phone # to contact Amazon?

[ Edited ]

In my experience on issues with Amazon orders I have always used the 'Live Chat' and had good prompt results. 

Trusted Contributor
Posts: 1,753
Registered: ‎03-12-2010

Re: is there a phone # to contact Amazon?

i have 866-321-8851. 

Respected Contributor
Posts: 2,849
Registered: ‎03-11-2010

Re: is there a phone # to contact Amazon?

I just called last night as they sent me the wrong item. Used 

 

1888-280-4331

 

You will get a recording, they ask if you want a text, I said no.  I kept repeating I want a person and finally I did get a rep. who was very helpful.