iPhones (Has anyone else have this happen?)

Shorty2U · ‎03-09-2010

My adult kids and 2 teen grandkids have iPhones. They all take care of them. But it seems every time theres an issue its not covered.

My son had this happen 4X over the years. Now he has the newest iPhone and it wont charge past 4%. He bought a new charger and all, no dice. Now theyre telling him oh it got dirty at work and want him to pay again. (Its NOT covered even though he paid for the coverage) Its in his locker at work in another part of his job, it didn't get dirty at work.

So now he told them hes done with their iPhone, when his contract is up hes going Android.

My daughter right now has no sound (but she has one of the 4's, not the new one) and my oldest G- daughter lost video. (she has a 4 too) Again they make excuses at the store that its not covered. Another time they said my G-daughters phone got wet. My son in law said that's a lie. So then they said oh the shower steam must have gotten in it. lol.

Always an excuse and what my son and all always did is wait till the contract is up if they can put up with whats wrong with the phone and upgrade which is what I feel they want you to do. They never want to cover the repairs even if you PAY for coverage.

It makes you wonder. And I have a relative that works for Verizon wireless and they only buy Android due to the above issues. And my son in law wont buy an iPhone only Android, even though the kids and his wife (my daughter) have iPhones.

So I was wondering if anyone here had issues with them if something happened to your phone?

And in the end, the love you take is equal to the love you make~ The Beatles

gidgetgh · ‎03-09-2010

I've had both the iPhone 4 and currently have the 5 and haven't had any weird issues.... so far.

Why is it, when I have a 50/50 guess at something, I'm always 100% wrong?

Photo Donna · ‎03-09-2010

I have never had a problem with my iPhone. Due to Android having less than wonderful photo apps -- I am sticking with iPhone when I upgrade.

Hey you, get off of my cloud...

grandma_2_2 · ‎03-09-2010

I'm on my 3rd year with my iPhone and have had no problems at all. I bought an Otterbox case right off the bat and no worries, even though I have dropped it to many times to count. I don't buy the insurance either. Upgrade time I will stick with the iPhone.

brii · ‎06-20-2010

No problems with mine either. I have the 5 though.

PurpleBunny · ‎03-09-2010

100% yes. We had this discussion on Facebook recently. Many people are feeling the same way. We have the insurance and no matter whats's wrong, it's always an additional charge to fix it. Usually well over $100. My volume button is broken on my iPhone 5 and from Goggling the issue, it's a hardware glitch and a common problem, yet they refuse to fix it or replace the phone. They implied that I must push the button too hard, which is bull. I hardly ever touch the button at all! My daughter had another issue with her iPhone 5 (I forget what it was) and again, we were told it was a common issue yet ISN'T covered either. They find an excuse every single time. The insurance is worthless. I'll never get it again.

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Mj12 · ‎03-09-2010

HH post was poofed and I was about to agree with it.

DH and I each have iPhones, step-son as well, none of us ever had a problem with any of them that we couldn't figure out ourselves (and was usually our own fault in the first place). It does sound like a heck of a lot of iphone issues in the OP. Like HH asked - why did the AT&T person think shower steam got into a phone - did they put it on the sink or something while showering?

redtabby · ‎03-10-2010

Check out Squaretrade insurance, I believe the coverage is more extensive. My husband has has no issues with his iPhone 4s.

Lipstickdiva · ‎03-10-2010

I don't have an Iphone but a good friend of mine has the IPhone 4 and was just having a bunch of problems with it. She went to the Apple store and they told her it seemed to be a hardware problem and that she should go to Verizon and see if she had insurance on it and what they would do.

She went to Verizon, they also told her it was a hardware issue, she did have the insurance and they gave her a brand new phone, without any issue.

lulu2 · ‎03-09-2010

Our son and DIL have had iPhones since their inception. Once, one of them had a lemon. The Apple store replaced it. They only deal with 1 store and are good customers. The sales staff seems to want to keep them happy.