Bells should have gone off with this one. When something sounds too good to be true, it probably is and in this case, it DEFINITELY was. Although I can understand the frustration of having an order cancelled, and you did not initiate it, I can't imagine anyone not knowing that this was some sort of programming malfunction. They just cannot afford to give away expensive jewelry, unless it is part of a sweepstakes, which this clearly was not. Maybe this says more about the greed of some of it's customers, than it does about the glitches of HSN.
~~~All we need is LOVE💖