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Honored Contributor
Mz iMac
Posts: 20,995
Registered: ‎07-26-2014

Re: could use a bit of assistance

‎06-03-2016 02:55 PM

@hennypenny

 

You can also try posing on Apple's El Capitan forum.  Membership/Sign On is free:

Apple Community

El Capitan Forum (view as guest)

 

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
jaxs mom
Posts: 20,143
Registered: ‎04-18-2012

Re: could use a bit of assistance

‎06-03-2016 02:58 PM

Your ipod doesn't appear in Launchpad, so even if it needed an update that wouldn't cause the Launchpad icon to have a line at the bottom. Did you open the mac app store and look at updates? Not the itunes store. 

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hennypenny
Posts: 3,712
Registered: ‎03-10-2010

Re: could use a bit of assistance

‎06-03-2016 04:46 PM

Ha, now you are also puzzled

We opened the launch  pad and there amongst everything else was a pic of an I pod with a green arrow on it. 

None of it makes any sense.

Have been doing business all day and haven't had a chance to call apple.

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Respected Contributor
hennypenny
Posts: 3,712
Registered: ‎03-10-2010

Re: could use a bit of assistance

‎06-03-2016 04:48 PM

Ah, will also try the El Capitan forum. 

Me thinks I am totally batty today.

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