Community Chat

[CalminHeart]

Has anyone received emails from azure-noreply@ microsoft.com? 

I've received a few saying someone tried to place an order using my account but it was stopped.

I went to microsoft.com and found info about azure but nothing that answered my questions. I changed my password.

It does not seem legit to me. I blocked them. 

[Still Raining]

Sigh, I just cleaned out my provider's "junk" and moved them to "trash" so I could delete with extreme #%&**  This gets old doesn't it?

[Tinkrbl44]

@CalminHeart 

Send it to your spam filter, so they also know it's not kosher.  

[Venezia]

@CalminHeart - No, I've never received anything like that, but did you hover over the sender's (supposed) address to see if it actually matches what you can see without doing that?

I get so many spam emails with seemingly legit sender's address, but they're all from heaven only knows where.

Too many of these scammers make things look legit, but they're not.  (And I haven't been aware of Azure having anything to do with placing orders.)

You can always forward it directly to Microsoft to report it as a scam.

[SilleeMee]

If you don't have an Azure subscription and get emails like that then it's most likely a scam.

[shoekitty]

ok, I'll bite.  Who is Azure, lol?   I don't even want to look up people I don't know, lol

[SilleeMee]

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@shoekitty wrote:

ok, I'll bite.  Who is Azure, lol?   I don't even want to look up people I don't know, lol

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@shoekitty 

It's Microsoft services.
This is what MS says about it:

"Microsoft Azure is a cloud computing platform. Azure offers a range of cloud services, including computing, analytics, storage, networking, and AI. Customers choose from these services to develop and scale new applications, or run their existing applications, in the cloud. Azure helps businesses manage and deploy applications globally with ease and flexibility." - azuremicrosoft dot com

[shoekitty]

@SilleeMee   thank you for the answer. Never would have guessed.  

[beach-mom]

PLEASE, PLEASE be careful! I usually am very careful. Yesterday morning during a break I checked my email and noticed one from Microsoft. We have used Microsoft in the past, and the email said they did an automatic withdrawal for our membership, saying they would use the card on file. 

When I got home I checked the email again. I always check the sender's address, and this looked legitimate. The email itself had the Microsoft logo.

So I didn't click the link, but I called the number they provided. Big Mistake! I found out after talking to one of the many fraud specialists not to trust numbers you're not sure of.

The "actor" told me I had to fill out a form to stop the withdrawal. He told me that came from another department, but he would help me get it. He took control of my computer. The form popped up, asking me name, email, phone, etc. Then it asked for the name of my bank and provided me a list. I clicked on that. The next page asked for bank information. THAT'S when I woke up. I told him I wasn't going to fill that out. He said OK, I could just log into my account on another tab to see if the money had been withdrawn. I said NO. He hung up.

 I immediately called the fraud department for our bank. The manager I talked to said to change the password for my computer and my email. He didn't see any need to change the password for the bank, but told me to keep an eye on things.

The thing that bothered me was I exited the pop up the actor used to take control, but I couldn't remove the file. The pop up seems to be legitimate, used by many. OK, let's hope everything is OK.

There's more. When I got home today, DH was standing there holding his phone and talking with someone. He needed a copy of financial reports for tax purposes. He went to the actual website of the financial company (not our bank) and got the phone number from the website he had used before. 

You guessed it. Same thing. I looked the number up, and it came from a cell phone in Idaho. THIS time the actor had access to our banking information. The actor had already hung up, after telling DH TEN people had access to our computer yesterday, but of course he would help fix it. 

I called the fraud department of our bank again. They were helpful, saying the same thing. This time they advised me to change the passwords to our account, which I did. 

Then I called Geek Squad to see if they could recommend anyone to help us with anything else we need to do. We have an appointment tomorrow to bring our computers in and get rid of the file I can't delete or uninstall.

The Geek Squad technician said actors are getting more sophisticated with their methods, duplicating websites to make them look legitimate. DH usually doesn't deal with things like this, so he was surprised and mad. The technician said it's a good idea not to call any number you're not sure about, and when it comes to banking get the phone number from a paper copy you have.

So now I have a lot of new passwords I will have trouble remembering.

Lesson learned. 

[CalminHeart]

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@Venezia wrote:

@CalminHeart - No, I've never received anything like that, but did you hover over the sender's (supposed) address to see if it actually matches what you can see without doing that?

I get so many spam emails with seemingly legit sender's address, but they're all from heaven only knows where.

Too many of these scammers make things look legit, but they're not.  (And I haven't been aware of Azure having anything to do with placing orders.)

You can always forward it directly to Microsoft to report it as a scam.

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I dug into the sender's address and it does come up with microsoft.com. That doesn't mean it's legit. But microsoft's website has an azure section but it didn't sound the same to me. I blocked the email address.