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02-07-2024 12:39 PM - edited 02-07-2024 12:40 PM
Wanted to pass on that if you ever bought childrens toys through online Young Explorers company - Potpourri Group Inc ( PGI ) and enrolled in their VIP membership , they changed their fee of $14.95 from once a year to a monthly fee and in 2024 has been increased to $21.15 month .
Back in 2022 , a class action lawsuit was initiated , however this company continued past 2022 into 2023 and now 2024 with changes in their VIP fees without notifying customers .
" Potpourri Group Inc., a multi-brand and multi-channel retailer, has agreed to pay $2.3 million to end class action claims the retailer enrolled certain California customers without their consent in automatically renewing subscriptions for the company’s VIP membership programs and charged customers for the membership without fully informing customers about the renewal terms. "
02-07-2024 09:40 PM
PGI is the parent company for Chadwicks, Serengeti, Northstyle, Travelsmith and others. There's so many complaints about the VIP membership on BBB site. Customers sign up to get perks and then are charged the monthly VIP fee even if they never order again. a shock if they don't check their CC statements. Some say they never agreed to the VIP program. maybe a box is pre-checked to agree to join. idk i never order from those sites.
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