Community Chat

[corita]

---

@Venezia wrote:

---

@corita wrote:

I have been shopping at the Q for many years...15 plus years. During this time,  I have been told by several CS reps that no one reads the return slips on a return!!!  So, I always call when a return is defective....

---

Well, that can't be true or there wouldn't be those of us who've never called, when returning a defective item, but still gotten the full refund including both S&H amounts.

 Perhaps some people are better at filling out the return slip with the necessary information.  Just a thought.

--------------------------

      Maybe the "returner's" fault, but I really think it depends on the Q person processing the return!  Some may be better at their jobs than others!!

---