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‎11-07-2017 11:59 AM
She should bring a friend in with her who could talk for her. It would be better for everyone involved and no embarrassment for her.
‎11-07-2017 12:09 PM
I've been enlightened by this article-stuttering isn't something most people think about and how the stutterer struggles, so I thank the author.
I don't think the teller was out of line; nor do I think the author was wrong to TRY to go through the drive up line. Nothing ventured, nothing gained. Sadly this time didn't work out so well for her. Other times will.
I don't see her as a victim but as a reminder that not all disabilities are apparent at any given moment.
Kudos to her for trying.
‎11-07-2017 12:19 PM - edited ‎11-07-2017 12:40 PM
I don't stutter, but I can completely lose my voice in the middle of a sentence. It's caused by RA in my throat (yes, there is a joint in there). There are full days when I can make no sound (luckily not that often). Most of the time it will last for a short while or just a couple of hours.
There have been times when I've been on the phone and my voice goes out and I have no choice but to hang up. My family is used to it and I am done being embarrassed by it. I just point to my throat and try again a little later.
I call them my "Little Mermaid" attacks, LOL.
Fortunately, I am never out of the house alone, so one of my daughters can talk for me (mostly in doctors' offices).
[SEE MY NEW POST RE THIS TOPIC, STARTS WITH "P.S."]
‎11-07-2017 12:52 PM
@Mj12 wrote:Read the article if interested - she does not want to be a victim (nor is she IMO).
The article and also the comments following it, are very revealing. I didn't get the impression that the teller was particularly rude (I've seen people in similar situations exposed to far more hostile treatment) but some of the comments seem to express a broad range of the feelings posted here.
If you read all of the replies, you may notice that even speech therapists are not entirely of one mind considering this condition. I know this to be true from my own training.
Thank you for posting this @Mj12
‎11-07-2017 12:56 PM - edited ‎11-07-2017 01:06 PM
The one thing I haven't seen mentioned is that, IF she didn't want to deal with a human, was that she probably could have just driven to another branch of her bank and used their ATM. Within a 5 mile radius, I have at least 4 other bank branches I could use. Just another option. Personally, I don't think them asking her to go inside was offensive in any way ... they wanted to serve their customer.
‎11-07-2017 12:58 PM
@Tinkrbl44 wrote:The one thing I haven't seen mentioned is that she probably could have just driven to another branch of her bank and used their ATM. Within a 5 mile radius, I have at least 4 bank branches I could use. Just another option. Personally, I don't think them asking her to go inside was offensive in any way ... they wanted to serve their customer.
Yes, admittedly that wasn't my first thought since she was already at the one bank, but that would have been a perfectly reasonable option as well.
‎11-07-2017 01:07 PM
I have a severe hand disability and it makes it almost impossible for me to write my signature the same way each time. On more than one occasion, my paper checks came into question at my bank when the payees tried to cash them. These incidences caused my bank to call me on the telephone to ask me to come to the bank to verify my signature. I explained to them about my hands and they took one look at them and made note of it in the records. So now whenever I write a check with my signature on it, my bank will know my circumstance.![]()
‎11-07-2017 01:22 PM
Two other thoughts
1. People who use to rob banks, often passed a paper note that "This is a hold up"
2. I wonder how people who have to use sign language do it? Go inside with all paperwork filled out. They have cards to hand to people, that says, "I'm a deaf, mute" to other people, to help get their message across to others.
Wonder about solutions and results.
‎11-07-2017 01:24 PM
@qualitygal wrote:Two other thoughts
1. People who use to rob banks, often passed a paper note that "This is a hold up"
2. I wonder how people who have to use sign language do it? Go inside with all paperwork filled out. They have cards to hand to people, that says, "I'm a deaf, mute" to other people, to help get their message across to others.
Wonder about solutions and results.
Whenever I have gone through the drive through (to make a deposit), all the paperwork was filled out and inserted into the tube.
If I wanted to make a withdrawal, I'd write a check and pass it the same way. Not sure why this would be difficult.
‎11-07-2017 01:33 PM - edited ‎11-07-2017 02:05 PM
@SilleeMee wrote:She wants to be a victim. Seems to be the thing to do these days.
I agree there is a lot of that going around, but I wouldn't automatically say that this is what this woman wants at all. I'd have to know her a little better to make that statement.
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