Community Chat

[sarahpanda]

@CLHS68 ...In reply to your comment ''so what if it takes a little longer...''''  In my case, my purchase was for a gift - and 14 days after ordering, it's 'still in process''...Hope that clarifies things for you.

[Anonymous032819]

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@RetRN wrote:

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@Anonymous032819 wrote:

Uh, because it's their choice to order from QVC.

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Are you always so unpleasant? You seem like a miserable soul. So much negativity in all of your posts. Working with you or being your friend much be extremely difficult. 

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@RetRN 

Well, you would know all about being negative.

😄

[Cakers3]

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@sarahpanda wrote:

I was reading 'threads' under the Customer Care forum and over and over and over, all I see is trouble with shipping, orders and returns.  It is amazing to me to think that people are still ordering anything during these trouble times because QVC is in a pickle with it's services, all the way around.  I wish QVC the best - but I think the public is getting screwed by them at this particular time.

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@sarahpanda   I guess answer is "Why Not"?

[qualitygal]

Hope runs eternal.

[Pook]

I have ordered a lot here and sure shipping is slower as I have encountered everywhere I ordered.  I don't impulse buy and then get in a snit when I don't get things ASAP so return them and don't want to pay return shipping!!    When I order I want the item so perfectly willing to wait!!  The statement about shipping is there for all to see so ordering something needed for a gift should warn that it might not come in time.

[Cakers3]

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@sarahpanda wrote:

@CLHS68 ...In reply to your comment ''so what if it takes a little longer...''''  In my case, my purchase was for a gift - and 14 days after ordering, it's 'still in process''...Hope that clarifies things for you.

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@sarahpanda   If you have been reading all the comments in Customer Care as you said you have been doing and still ordered-then I just don't understand the point of this thread.

I guess you could ask yourself why did you order instead of wondering why other people are ordering?

I think the Q is doing the best it can; customers may have to wait a bit longer but that has been an issue for a long time since this virus reared its ugly head.

So it seems if one knows there is an issue, it's up to that person to roll the dice and still order or forget about it.

[sarahpanda]

@Cakers3 ...I must have read more unsatisfied customer reviews on not getting their orders shipped....not getting their refunds when pkg's are sent back....difficulty talking to customer service , especially on the phone. etc.  than you read....My problem is 2 pending orders that should have been sent after ordering 3 weeks ago....so that is the answer to your '''why not order'' for me, personally.

[goldensrbest]

To give them something to complain about?

[germanshepherdlove]

When we pay $3.50 3x's for multiples that are shipped in the same box and it is shipped by the slowest method, that is a ripoff.  I shop all over and frequently agree to a flat rate of $5 for shipping and it is shipped expedited mail.  The post office was not delaying expedited packages only the cheapest mode which qvc signed up for and signed us up for.  Like I said earlier, 15 business days is all I have patience for and after that I'll ask for a refund.  

[Porcelain]

I just bought some Vionic tennies from QVC and during checkout I saw a warning that it might be delayed. But there was no delay. There was the usual several day processing period. And then they shipped. And they are due to arrive via that Surepost thing via the USPS tomorrow. It is all working as usual for me.