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Respected Contributor
Posts: 2,098
Registered: ‎03-09-2010

Why are customers not getting same % off as QVC Credit Cards do?

If we do not have a Q-Card we do not get % off if we use another credit card? We buy just as much if not more than others.

I have been a customer for over 30 years and hardly ever get an incentive to use my own other credit card.

I buy a lot from QVC and HSN and they both do that. Entering a credit card of my own choice doesn't count.

I know there are promotions to get the QVC/HSN cards but I have one card I use and that is enough.

I am sure others feel the same.

Esteemed Contributor
Posts: 6,310
Registered: ‎01-04-2014

Re: Why are customers not getting same % off as QVC Credit Cards do?

Actually, I don't feel the same.

 

I realize that added benefits utilizing a retailer's credit card is a practice that has been in place within the industry for more decades than I can think back. Retailers have a financial incentive for customers to use their card. I find that understandable.

Esteemed Contributor
Posts: 6,865
Registered: ‎02-06-2022

Re: Why are customers not getting same % off as QVC Credit Cards do?



But It’s no different than…

When I have to use my Sephora card vs my credit card to get any additional discounts. 🤷🏻‍♀️



Respected Contributor
Posts: 4,940
Registered: ‎06-07-2010

Re: Why are customers not getting same % off as QVC Credit Cards do?

It is different. The retailer wants you to owe money to the bank their credit card uses. Not everyone pays in full.

Esteemed Contributor
Posts: 5,145
Registered: ‎04-28-2010

Re: Why are customers not getting same % off as QVC Credit Cards do?

I don't want a Q card, but then we don't get their extras.  I get that.  If I wanted their extras, then I'd opt for their card.  

Honored Contributor
Posts: 77,983
Registered: ‎03-10-2010

Re: Why are customers not getting same % off as QVC Credit Cards do?

QVC makes extra profit from sales on the Q Card due to their agreement with Synchrony Bank, as do dozens of other retailers.  Hence they can afford to offer those card users a break.

 

I don't like it either but can understand why.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 9,312
Registered: ‎05-15-2014

Re: Why are customers not getting same % off as QVC Credit Cards do?

I understand why they do this but I too feel the regular customer should also share in some kind of discount when one is offered to their specific card holders.  The way I resolve this is I will buy the product elsewhere (many items are also available on other websites) and then I get my rewards on the credit cards that I like to use.  Basically QVC is then losing a sale.

Respected Contributor
Posts: 3,964
Registered: ‎12-27-2010

Re: Why are customers not getting same % off as QVC Credit Cards do?


@MKR14 wrote:

If we do not have a Q-Card we do not get % off if we use another credit card? We buy just as much if not more than others.

I have been a customer for over 30 years and hardly ever get an incentive to use my own other credit card.

I buy a lot from QVC and HSN and they both do that. Entering a credit card of my own choice doesn't count.

I know there are promotions to get the QVC/HSN cards but I have one card I use and that is enough.

I am sure others feel the same.


To better understand, ask yourself what would be the 

Incentive  for shoppers to sign up for and use a store card vs a  general credit card

Honored Contributor
Posts: 43,140
Registered: ‎03-09-2010

Re: Why are customers not getting same % off as QVC Credit Cards do?

as a QCARD holder, i appreciate the added incentives for using it. arent there a TON of other retailers CCs that offer similar incentives? same with major credit card brands. 

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Esteemed Contributor
Posts: 6,865
Registered: ‎02-06-2022

Re: Why are customers not getting same % off as QVC Credit Cards do?



When I use my credit card for my Q purchases I get a reward from my credit card company. Therefore I’m not losing out at all.

TiP - Get a credit card that rewards you WHEREVER you make a purchase !!